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Retail Sales Representative

2 months ago

Minneapolis, Minnesota, United States Ace Hardware Full time
Position Overview:

We are looking for enthusiastic, approachable, and supportive individuals to greet and assist customers effectively. Experience in hardware retail is advantageous.

The Retail Sales Representative will play a key role in receiving and organizing merchandise, while also ensuring the store remains clean and well-presented.

Availability during evenings and weekends is essential for this position.

Key Responsibilities:

Customer Engagement:
  • Deliver a positive representation of Ace Hardware.
  • Proactively help customers resolve issues.
  • Welcome customers as they enter and navigate the store, expressing gratitude upon their departure.
  • Maintain a friendly and outgoing attitude, collaborating effectively with both customers and team members.
  • Respond to all inquiries and calls promptly and courteously.
  • Direct unresolved customer complaints to management.
  • Possess in-depth product knowledge and familiarity with store layout.
  • Provide personalized service to customers, aiming to exceed their expectations every time.
Store Operations:
  • Contribute to a positive, professional, and safe working environment.
  • Assist with the receiving, checking, and stocking of merchandise throughout the store.
  • Help maintain the cleanliness and organization of the sales floor, stockroom, and outdoor areas.
  • Ensure the sales floor is tidy, including promotional displays and merchandise end caps.
  • Support merchandise resets across the store.
  • Assist Department Specialists with tasks such as pricing updates and special orders.
  • Ensure that all signage is current and accurate.
  • Communicate any issues requiring support to the General Manager.
  • Share ideas related to merchandising, cost control, or sales with the General Manager.
  • Participate in store meetings to foster teamwork.
  • Maintain professionalism in appearance and conduct.
  • Perform additional duties as assigned.
Important Notice:

This position is with an independently owned cooperative member of Ace Hardware Corporation. The independent store owner is solely responsible for all employment-related decisions, including hiring, discipline, and scheduling.

Ace Hardware Corporation will not receive applications for this position and has no influence over the hiring process.

If hired, your employer will be the independent store owner, not Ace Hardware Corporation.

The Ace Hardware trademarks and logos are licensed for use by independent store owners.