Cannabis Retail Sales Representative
2 weeks ago
At C3 Industries, our focus is on cannabis, but our greatest asset is our workforce. We prioritize local hiring, offer competitive compensation packages, and provide opportunities for professional development. We are dedicated to being responsible corporate citizens and active community members, and we celebrate diversity and inclusion.
We are seeking a Part-Time Sales Consultant to become a valuable member of our dispensary team. This role involves assisting customers in understanding, selecting, and acquiring products that meet their needs while delivering exceptional customer service.
Key Responsibilities:
- Welcome customers upon arrival and conduct initial check-in by verifying required identification.
- Assist new customers with inquiries and necessary forms; update customer records in the point of sale (POS) system.
- Ensure the waiting area and sales floor are well-maintained and stocked during quieter periods.
- Educate customers on cannabis properties and recommend suitable products based on their desired effects or medical needs.
- Efficiently process online orders and assist curbside customers while ensuring compliance with state regulations.
- Address customer complaints professionally and escalate issues to management when necessary.
- Maintain up-to-date product knowledge and stay informed about current cannabis trends.
- Accurately operate and maintain the Point of Sale (POS) system.
- Adhere to company cash handling policies and manage daily cash responsibilities and compliance reporting.
- Assist with product intake, inventory counts, and regular audits.
- Follow all dispensary policies, including compliance with state/local regulations, security protocols, inventory tracking, and dress code.
Qualifications:
High school diploma or General Education Diploma (GED) is required.
Strong customer service and communication skills are essential.
Basic computer and information technology skills are necessary.
Previous experience in a similar role is preferred but not mandatory.
Familiarity with a Point of Sale (POS) system is advantageous but not required.
Knowledge of cannabis products (flower, edibles, vape cartridges, etc.) is beneficial.
Basic understanding of the medical benefits of specific cannabis products is a plus.
Able to stand for extended periods and lift up to 25 pounds.
Must be able to work collaboratively as well as independently.
Flexibility to work various hours, including evenings, weekends, and holidays, is required.
Must be at least 21 years of age and able to pass a background check, as well as obtain any necessary state and industry-specific permits.
Our mission is to share our passion for cannabis with the community. We look forward to welcoming dedicated individuals who share our vision.
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