Bilingual Client Support Specialist

2 weeks ago


Tampa, Florida, United States Safe Haven Support Services, LLC Full time
Position Overview

Role Summary: We are seeking a dedicated Bilingual Client Support Specialist to provide essential assistance to individuals and families navigating various services.

Key Responsibilities:

  • Ensure accurate documentation related to service authorizations.
  • Conduct initial client meetings to establish cases.
  • Facilitate connections, assessments, and advocacy for clients and their families.
  • Collaborate with clients and families to develop comprehensive assessments and individualized service plans.
  • Conduct face-to-face meetings in accordance with established policies and procedures.
  • Coordinate transportation for clients to community appointments as necessary.
  • Complete all billing-related documentation accurately.
  • Participate in staffing meetings on behalf of clients with various stakeholders to address client needs.
  • Utilize strong interpersonal and communication skills to effectively engage with diverse clients, teams, and families.

Position Details:

· This role offers flexibility ranging from part-time to full-time hours.

· Bilingual proficiency in English and Spanish is required.

Qualifications:

· A Bachelor's degree in a human services-related field is preferred.

  • At least one year of full-time or equivalent experience working with children and adults.
  • Professional liability insurance is required or must be obtained.

OR

  • A Bachelor's degree in a non-human services-related field.
  • Three years of full-time or equivalent experience working with children and adults.
  • Bilingual proficiency in English and Spanish is essential.
  • Completion of AHCA-approved mental health targeted case management training within three months of starting Medicaid services.
  • A valid Florida Driver's License is necessary.
  • Professional liability insurance is required or must be obtained.

*Travel may be necessary for this role.*

This is a contracted position without benefits.



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