Guest Reception Specialist

2 weeks ago


Asheville, North Carolina, United States IR Management LLC Full time
Job Overview

AT IR MANAGEMENT LLC...

Our mission is to create an exceptional work environment in the hospitality sector. We believe that by prioritizing our employees, they will, in turn, provide outstanding service to our patrons. With a variety of benefits and numerous job opportunities across multiple locations, we are committed to fostering internal career advancement for all team members. Above all, we operate with integrity and compassion.

THE HOSPITALITY VENUE

This establishment showcases the finest culinary experiences, reflecting a commitment to quality and innovation. Our diverse menu is inspired by local ingredients and seasonal offerings, ensuring a delightful experience for every guest.

AS A GUEST RECEPTION SPECIALIST

You will be the initial and final point of contact for each visitor. Delivering a friendly greeting and farewell is second nature to you. You will expertly manage table arrangements and strive to meet each guest's seating preferences whenever feasible.

Key Responsibilities:

  • Manage reservations through our online booking system
  • Warmly welcome all guests upon their arrival and express gratitude as they depart
  • During peak times, inform guests of estimated wait times, notify them when their table is ready, and accommodate special seating requests whenever possible
  • Serve as a communication link between the kitchen and dining area, relaying messages to support staff and management as necessary

Qualifications for Success:

  • Minimum of one year of experience in a restaurant or similar setting preferred
  • Possess a positive attitude and a willingness to assist fellow team members
  • Strong communication skills with managers, colleagues, and guests
  • Availability to work flexible hours, including days, evenings, weekends, and holidays
  • Ability to stand and walk for extended periods, with occasional bending, lifting, or moving

This job description is not an exhaustive list of all duties and responsibilities associated with the position. Employment is considered 'at will,' meaning either the employee or employer can terminate the relationship at any time, with or without notice.

IR Management LLC is an equal opportunity employer. We do not discriminate against employees or applicants based on any protected characteristics as outlined by federal, state, or local laws. This policy applies to all aspects of employment, including hiring, job assignments, compensation, promotions, and access to benefits and training.



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