Retail Sales Associate

1 week ago


Everett, Massachusetts, United States Encore Boston Harbor Full time
Job Overview

Encore Boston Harbor is seeking a highly skilled and customer-focused Retail Cashier to join our team. As a key member of our Retail Department, you will be responsible for providing exceptional service to our guests, ensuring a seamless shopping experience, and maintaining a clean and organized retail environment.

Key Responsibilities
  • Customer Service: Provide prompt and courteous service to guests, responding to their inquiries and resolving any issues in a professional and efficient manner.
  • Cash Handling: Accurately process cash transactions, handle customer payments, and maintain a high level of cash handling accuracy.
  • Store Maintenance: Maintain a clean and organized retail environment, including the sales floor, stockroom, and customer service areas.
  • Team Support: Collaborate with colleagues to achieve departmental goals, provide support during peak periods, and contribute to a positive and inclusive team culture.
  • Product Knowledge: Stay up-to-date on product information, including features, benefits, and promotions, to effectively communicate with guests and make informed sales recommendations.
Requirements
  • Age and Licensing: Must be at least 21 years old and hold a valid Massachusetts Gaming Commission license.
  • Education and Experience: High school diploma required; Bachelor's degree preferred. Previous experience in retail, customer service, or a related field is an asset.
  • Language Skills: Proficient in English with the ability to communicate effectively. Knowledge of a second language is an advantage.
  • Mathematical Skills: Aptitude for basic mathematical calculations and report interpretation.
  • Physical Demands: Ability to perform physical tasks, lift moderate weights, and stand for extended periods.
Work Environment
  • Variable Schedules: Work a variety of shifts, including evenings, weekends, and holidays.
  • Adaptability: Demonstrate flexibility and adaptability in a fast-paced retail environment.


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