Business Continuity Manager

4 weeks ago

Denver, Colorado, United States Pacific Premier Bank Full time

The Business Continuity Manager at Pacific Premier Bank provides proactive direction, guidance, and support on all aspects of the Business Continuity Management Program (BCMP). Responsible for the development, implementation, and maintenance of a comprehensive BCP program that includes policies, strategies, plans, and processes aligned to regulations, industry best practices, and standards. Acts as a subject matter expert on BCM and business resilience matters related to financial organizations entrusted with large volumes of data and transactions.

The position will work closely with business line and executive management in carrying out the assigned duties. The Business Continuity Manager demonstrates independent judgment with a minimal amount of supervision and direction and assists the Bank by performing a wide range of business continuity and disaster recovery activities and support, many of which are complex and confidential in nature.

Responsibilities

  • Develop, implement, and maintain a strategic and comprehensive enterprise-wide Business Continuity Management Program designed to ensure proper protection of personnel, data, and systems.
  • Develop, implement, and maintain policies, standards, and guidelines aligned to industry best practice, as well as oversee policy approval, training, and dissemination.
  • Conduct business impact analysis and risk assessments. Manage the business continuity program documentation updates.
  • Monitor and provide adequate course of action to management on environmental concerns and/or threats to the operations of the bank. Respond to legislative changes through regular reviews and revisions of business continuity policies and internal processes.
  • Respond to emergencies and data losses, mitigate incidents, and plan to avoid them in the future. Based on knowledge and expertise, make recommendations to senior management on best course of action.
  • Partner with Enterprise Risk Management, Information Technology, and Information Security to define standards and provide subject-matter-expertise to oversee enterprise-wide business resiliency risks. Based on knowledge and expertise, make recommendations to senior management on best course of action.
  • Develop and coordinate tabletop and functional exercises to ensure the effectiveness of the business continuity management program.
  • Test and evaluate software and vendors for security and redundancy of services and data.
  • Lead training and awareness efforts required to increase employee understanding of the business continuity program. Includes developing, creating, and delivering related training and materials to all employees enterprise-wise.
  • Lead business continuity audits.

Qualifications

  • 7+ years' experience in business continuity program design, implementation, and execution required in the banking industry.
  • Extensive knowledge of regulatory and industry best practices related to business continuity and business resilience; experience with ISO or FFIEC required.
  • Excellent interpersonal communication and presentation skills and ability to analyze and make effective, business-centric recommendations to business leaders and senior management.
  • Strong background in project management and implementation required.
  • Business Continuity certifications (CBCI, CBCP, EDRP) preferred.

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