Business Relationship Manager

3 weeks ago

Denver, Colorado, United States Open Systems Technologies Full time
Job Summary

The Business Relationship Manager, Back Office Solutions is responsible for building and maintaining key relationships with internal stakeholders to ensure the smooth delivery and optimization of technology and data services to support the Finance, Human Resources and Legal business teams.

Key Responsibilities
  • Build and maintain dynamic relationships with key business partners to drive the Information Technology and Data Team's relationship with back office functions such as Finance, HR and Legal.
  • Drive cohesion and ensure technology strategy and architecture align with Finance, HR and/or Legal needs through knowledge of business processes, technical capabilities and the organizational structure.
  • Serve as Finance, HR, Legal application and data landscape Subject Matter Expert, capture business and technology requirements and manage new project demand to support project prioritization and delivery.
  • Manage project portfolio to support back office functions.
  • Actively collaborate and liaise, as needed, with other cross-functional resources to achieve stated business objectives.
  • Participate in key Technology projects, including ERP Implementation and upgrade projects.
  • Serve as primary technology point of contact with key application vendors supporting back office functions.
  • Document the application, data and reporting landscape and participate in troubleshooting complex problems.
  • Steer implementation of solutions, ensuring design specifications and business needs are met.
  • Analyze business processes and identify opportunities to optimize, standardize or automate.
  • Work with Finance and Accounting teams to manage IT budgets within Finance, HR and Legal, forecasts and financial performance related technology strategy and architecture.
Requirements
  • Comprehensive experience in Financial, HR and/or Legal software applications, data and reporting tools.
  • Experience in ERP platforms (Oracle Cloud, SAP), Enertia, Quorum, OpenInvoice, HRIS, Learning & Development (L&D) a plus, including other budget management tools.
  • Proficiency in project management methodologies, ensuring they are delivered on time, within budget and according to specifications.
  • Possess a strong understanding of how processes and tools interact, with a focus on data integration and the seamless flow of information across systems.
  • Leadership and management skills including achieving results through influence, guiding performance and development, and fostering a motivating and inclusive workplace.
  • Proficient in Microsoft Office and job-related applications. Uses insights from digital tools to improve performance.
  • Ability to thrive in a dynamic fast-paced environment.
  • Ability to work independently and as part of a team.
  • Advanced interpersonal, collaboration and communication skills.
  • Advanced attention to detail, organization and prioritization.
  • Advanced cognitive, decision-making and problem-solving skills.
  • Growth mindset with an advanced ability to innovate, embrace change and have grit.
Education

Bachelor's degree required; master's degree preferred. Typically requires a minimum of 5 years of relevant application technology management experience and 15+ years of experience in information technology.

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