Current jobs related to Customer Service Representative - Lynnwood, Washington - CarMax
-
Customer Service Representative
4 weeks ago
Lynnwood, Washington, United States Reliable Credit Association Full timeJob Title: Customer Service RepresentativeReliable Credit Association is seeking a highly skilled and customer-focused Customer Service Representative to join our team.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service and support to our clients, while also handling loan and collection duties. This...
-
Customer Service Representative
3 weeks ago
Lynnwood, Washington, United States Arrow International Full timeJob Title: Customer Service RepresentativeArrow International is a leading manufacturer and supplier of charitable gaming products and solutions. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Job Summary:The Customer Service Representative will be responsible for contacting current and...
-
Customer Service Representative
2 weeks ago
Lynnwood, Washington, United States Ultimate Staffing Services Full timeJob Title: Customer Support RepresentativeJob Description:We are seeking a highly skilled Customer Support Representative to join our team at Ultimate Staffing Services. As a Customer Support Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely...
-
Customer Service Representative
2 weeks ago
Lynnwood, Washington, United States Zumiez Full timeJob Title: Customer Care Representative Seasonal Part TimeJob Summary: We are seeking a Customer Care Representative to join our team at Zumiez. As a Customer Care Representative, you will play a vital role in communicating with customers via phone, email, and other forms of communication.Key Responsibilities:Answer and return phone calls and emails to...
-
Customer Service Representative
3 weeks ago
Lynnwood, Washington, United States Reliable Credit Association Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Reliable Credit Association. As a key member of our operations team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key...
-
Customer Service Representative
4 weeks ago
Lynnwood, Washington, United States Zumiez Full timeCustomer Care Representative Seasonal Part-TimeZumiez is seeking a highly skilled and customer-focused Customer Care Representative to join our team on a seasonal part-time basis. As a key member of our Customer Care team, you will play a vital role in providing exceptional service to our customers via phone, email, and other forms of communication.Key...
-
Customer Service Representative
3 weeks ago
Lynnwood, Washington, United States Wright Way Cleaning & Restoration Full timeCustomer Service RepresentativeWright Way Cleaning & Restoration, Inc. is seeking a dedicated Customer Service Representative to join our team. As a key point of contact for our clients, you will handle inbound inquiries, schedule appointments, and ensure a seamless customer experience from start to finish.Key Responsibilities:Customer Engagement:...
-
Customer Service Representative
3 weeks ago
Lynnwood, Washington, United States Wright Way Cleaning & Restoration Full timeCustomer Service RepresentativeWright Way Cleaning & Restoration, Inc. is a leading provider of water damage and restoration services. We are seeking a highly skilled Customer Service Representative to join our team.Key Responsibilities:Customer Engagement: Respond to customer inquiries, schedule appointments, and provide information about our services.Job...
-
Customer Service Representative
4 weeks ago
Lynnwood, Washington, United States Zumiez Full timeCustomer Care Representative Seasonal (Full Time)This is a seasonal, full-time position at Zumiez, a leading retailer of action sports apparel and footwear. As a Customer Care Representative, you will play a vital role in communicating with customers via phone, email, and other forms of communication.Key Responsibilities:Answer and return phone calls and...
-
Customer Service Representative
2 weeks ago
Lynnwood, Washington, United States Cheryl Granger - State Farm Agent Full timeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing customer relationships, following up with customers, and using a customer-focused review process to educate customers about insurance...
-
Customer Service Representative
3 weeks ago
Lynnwood, Washington, United States Chris Jones - State Farm Agent Full timeJob OverviewAs a Customer Service Representative for Chris Jones - State Farm Agent, you will play a vital role in establishing and maintaining strong relationships with customers. Your excellent communication skills and people-oriented approach will enable you to effectively educate customers about insurance options and develop leads to drive business...
-
Customer Service Representative
3 weeks ago
Lynnwood, Washington, United States Brennan Heating Air Conditioning Full timeJob OpportunityBrennan Heating & Air Conditioning is seeking a highly skilled Customer Service Representative/Inside Sales Rep to join our team.Job Summary:We are looking for a motivated and customer-focused individual to deliver exceptional service to our customers, resolve grievances, and recommend solutions to drive sales growth for our service...
-
Customer Service Representative
3 weeks ago
Lynnwood, Washington, United States LHH Recruitment Solutions Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for handling a high volume of customer inquiries via phone, email, and chat with efficiency and accuracy.Key ResponsibilitiesResolve customer complaints, provide product/service...
-
Customer Service Representative
3 weeks ago
Lynnwood, Washington, United States Cheryl Granger - State Farm Agent Full timePosition Overview:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and financial services...
-
Customer Service Representative
2 weeks ago
Lynnwood, Washington, United States Zumiez Full timeJob Title: Customer Care Agent Part TimeDepartment: WebReports To: Web Admin ManagerPay Range: $ / hourThis role plays a vital part in the communication between Zumiez customers and the company. As a Customer Care Representative, you will be the voice of Zumiez to our customers and the voice of our customers to Zumiez.Key Responsibilities:Answer and return...
-
Customer Service Representative
3 weeks ago
Lynnwood, Washington, United States Sound Credit Union Full timeJob OverviewSound Credit Union is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our Contact Center, you will be responsible for providing exceptional service to our members via phone, ensuring their financial needs are met with professionalism and courtesy.Key Responsibilities:Process and...
-
Customer Service Representative
4 weeks ago
Lynnwood, Washington, United States Sound Credit Union Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Sound Credit Union. As a key member of our Contact Center, you will be responsible for providing exceptional service to our members via phone, ensuring their financial needs are met with accuracy and efficiency.ResponsibilitiesProcess...
-
Customer Service Representative
3 weeks ago
Lynnwood, Washington, United States Sound Credit Union Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Call Center Representative to join our team at Sound Credit Union. As a key member of our Contact Center, you will be responsible for providing exceptional service to our members, handling financial transactions, and resolving issues in a timely and professional manner.ResponsibilitiesProcess...
-
Customer Service Representative
2 weeks ago
Lynnwood, Washington, United States Arrow International Full timeJob OverviewArrow International is a leading manufacturer and supplier of charitable gaming products and solutions. We are seeking a highly skilled Customer Service Representative to join our team.Key ResponsibilitiesProvide exceptional customer service and support to current and potential customers.Sell pull tabs and other products to customers, meeting...
-
Customer Service Representative
2 weeks ago
Lynnwood, Washington, United States Domino's Full timeJob DescriptionCUSTOMER SERVICE REPRESENTATIVE Job DescriptionThe following general description applies to all hourly store team members. Please read the detailed information listed below.Key Responsibilities:Operate all equipmentStock ingredients from delivery area to storage, work area, walk-in cooler.Prepare product.Receive and process telephone...
Customer Service Representative
1 month ago
We are seeking a highly skilled and customer-focused Service Advisor to join our team at CarMax. As a Service Advisor, you will be responsible for delivering exceptional customer service by acting as a liaison between the customer and our retail technicians or mechanical associates.
Key Responsibilities- Meet and greet all service customers in a friendly manner, conveying exceptional customer service skills and empathy throughout the entire customer interaction.
- Assist Service/Customer Operators with incoming service calls when needed.
- Accurately interview and document customer concerns.
- Establish specific call times with each customer to update them on the status of their vehicle and consistently meet those call time commitments.
- Create repair orders and route work to technicians or mechanical associates.
- Obtain accurate estimates and approvals for Extended Service Policy (ESP) claims.
- Consult with customers regarding needed repairs.
- Review repair orders for work performed and accuracy of all labor, parts, and sublet documentation for billing.
- Closely and invoice repair orders.
- Clearly explain and communicate all recommendations/repairs/service/maintenance performed to ensure customer understanding.
- Collect service payments and manage cash, including receiving and counting money.
- Balance a busy workload and properly dispatch work to the appropriate technician/mechanical associate.
- Ensure all customer concerns are addressed and resolved in a timely manner.
- Demonstrate exceptional interpersonal, communication, and customer service skills.
- Demonstrate exceptional telephone etiquette and active listening skills.
- Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes.
- Meet or exceed CarMax guidelines for customer satisfaction.
- Read, interpret, and transcribe data in order to maintain accurate records.
- Intermediate computer skills, including spreadsheet knowledge.
- Successfully work with associates in other departments within the store.
- Perform multiple duties in a high-energy, fast-paced working environment.
- Demonstrate above-average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone.
- Stay current in CarMax-provided training in all areas of the Service process.
This role requires a combination of both office and outdoor environments, with the possibility of working in noisy and/or inclement weather conditions. You will be required to walk or stand for extended periods of time and may be required to work flexible hours, including nights, weekends, holidays, and 12-hour days.
Please note that this job description is subject to change and may not include all the responsibilities and requirements of the role. If you are interested in this position, please apply and we will be in touch to discuss further.
