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Sales Representative

1 month ago

Pittsburgh, Pennsylvania, United States Sales Marketing Group Inc. Full time
Job Summary

We are seeking a highly motivated and results-driven Inside Sales Representative to join our team at Sales Marketing Group Inc. This individual will be responsible for achieving sales revenue goals by obtaining and up-selling orders, ensuring customer satisfaction, and adding value to the customer's buying experience.

Key Responsibilities
  • Obtain orders through email and telephone calls, verify and enter items, explain stock-outs and expected delivery dates.
  • Collaborate with outside sales to ensure customer satisfaction.
  • Identify opportunities to increase orders by suggesting related items, explaining features, and checking customer's buying history.
  • Own, qualify, and develop opportunities passed from outside sales.
  • Stay up-to-date on new products and services.
  • Identify ways to continuously improve processes and procedures.
  • Prepare, generate, and follow up on verbal or written quotes to secure orders or determine reason for loss of order.
  • Review open customer order reports and take action on open items, including those at risk of missing customer's promised delivery date.
  • Execute Returned Goods/Materials Authorization upon customer requests and management or manufacturer approval.
  • Maintain distribution system backorder report, associated customer expediting report and notices, and customer notification.
  • Provide industry trends, competitive pricing, and customer feedback to management.
Requirements
  • 2 years of sales and sales administration experience required; 4 years preferred.
  • 2 years of industry experience preferred.
  • Electrical industry experience preferred.
Preferred Skills
  • Knowledge of electrical and construction products preferred.
  • Technical aptitude for equipment and service-related issues preferred.
  • Ability to communicate clearly, both verbally and in written form required.
  • Ability to influence others required.
  • Ability to interpret complex information preferred.
  • Ability to perform multiple tasks simultaneously required.
  • Ability to prospect and market concepts to existing accounts required.
  • Ability to take action in solving problems while exhibiting judgment and realistic understanding of issues required.
  • Ability to use a win-win approach to resolve controversy, remain objective and fair when dealing with sensitive situations, and maintain constructive working relationships despite disagreement required.
  • Ability to work in a team environment required.
  • Attention to detail required.
  • Proficient in Microsoft Office, Excel, and Word, and ability to perform basic computer skills required.
Additional Details

At Sales Marketing Group Inc., we offer a competitive compensation and benefits package, including medical, dental, life, AD&D, paid time off (PTO), and Simple IRA with company match.

We are an Equal Opportunity and Affirmative Action Employer. It is our policy to not discriminate against any job applicant or employee. This policy includes but is not limited to the following: recruitment and employment, promotion, demotion, compensation, or termination.

Job Type: Full-time

Salary: Negotiable

Experience: Sales: 2 years (Required)

Additional Compensation: Performance-based bonuses

Work Location: One location

Benefits: Health insurance, dental insurance, life insurance, accidental death and dismemberment, paid time off, Simple IRA retirement plan

Management: General Manager

Schedule: Monday to Friday; 8:00 AM - 5:00 PM