Inside Sales Representative

1 day ago

Pittsburgh, Pennsylvania, United States Sales Marketing Group Inc. Full time

We are seeking a highly motivated Inside Sales Representative to join our team at Sales Marketing Group Inc. The ideal candidate will be responsible for achieving sales revenue goals by obtaining and up-selling orders, ensuring customer satisfaction, and adding value to the customer's buying experience.

Key Responsibilities:

  • Obtain orders through email and telephone calls, verify and enter items, explain stock-outs and expected delivery dates.
  • Collaborate with outside sales to ensure customer satisfaction.
  • Increase orders by suggesting related items, explain features, and check customer's buying history.
  • Own, qualify and develop opportunities passed from outside sales.
  • Stay up-to-date with new products.
  • Identify ways for continuous improvement of processes.
  • Prepare, generate, and follow up on verbal or written quotes to secure orders, or determine reason for loss of order.
  • Review open customer order reports and take action on open items, including those items that may be at risk in meeting customer's promised delivery date.
  • Execute Returned Goods/Materials Authorization upon customer requests and management or manufacturer approval.
  • Maintain distribution system backorder report, associated customer expediting report and notices, and customer notification.
  • Report industry trends, competitive pricing and customer feedback to management.

Requirements:

  • 2 years of sales and sales administration experience is required; 4 years preferred.
  • 2 years of industry experience is preferred.
  • Electrical industry experience is preferred.

Education:

  • Bachelor's Degree is required.

Skills/Requirements:

  • Knowledge of electrical and construction products is preferred.
  • Technical aptitude for equipment and service-related issues is preferred.
  • Ability to communicate clearly, both verbally and in written form is required.
  • Ability to influence others is required.
  • Ability to interpret complex information is preferred.
  • Ability to perform multiple tasks simultaneously is required.
  • Ability to prospect and market concepts to existing accounts is required.
  • Ability to take action in solving problems while exhibiting judgment and realistic understanding of issues is required.
  • Ability to use win-win approach to resolve controversy, remain objective and fair when dealing with sensitive situations, and maintain constructive working relationships despite disagreement is required.
  • Ability to work in team environment is required.
  • Attention to detail is required.
  • Proficient in Microsoft Office, Excel and Word, and ability to perform basic computer skills is required. Required skills include data entry, organizing information, using basic formulas and creating spreadsheets

Additional Details:

At Sales Marketing Group Inc., we offer a competitive compensation and benefits package including medical, dental, life, AD&D, paid time off (PTO), and Simple IRA with company match.

EQUAL OPPORTUNITY EMPLOYER Sales Marketing Group Inc. is an Equal Opportunity and Affirmative Action Employer. It is the policy of SMG to not discriminate against any job applicant or employee. This policy includes but is not limited to the following: recruitment and employment, promotion, demotion, compensation, or termination.

Job Type:

  • Full-time

Salary:

  • Negotiable

Experience:

  • Sales: 2 years (Required)

Additional Compensation:

  • Performance-based bonuses

Work Location:

  • One location

Benefits:

  • Health insurance
  • Dental insurance
  • Life insurance
  • Accidental Death & Dismemberment
  • Paid time off
  • Simple IRA retirement plan

Management:

  • General Manager

Schedule:

  • Monday to Friday; 8:00 AM - 5:00 PM

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