Program Coordinator

11 hours ago


Boston, Massachusetts, United States Action for Boston Community Development, Inc., (ABCD) Full time
Lead Coordinator - Foster Grandparent Program

Action for Boston Community Development, Inc., (ABCD) is seeking a highly motivated and experienced Lead Coordinator to join our Foster Grandparent Program team. As a Lead Coordinator, you will play a critical role in managing groups of Foster Grandparents, program participants, interns, and youth workers, ensuring successful and productive service assignments.

Key Responsibilities:
  • Recruit, screen, onboard, place, and supervise program participants to ensure successful and productive service assignments.
  • Monitor, evaluate, and conduct site visits of volunteer stations to ensure services are delivered effectively.
  • Secure, maintain, and update required forms in volunteer files.
  • Ensure application and criminal history checks on foster grandparents are performed and approved as required prior to service.
  • Function as a liaison between volunteer stations and program participants, providing mediation as necessary.
  • Translate FGP brochures, flyers, training materials, and other relevant information for the Foster Grandparents.
  • Conduct monthly meetings for program participants and provide essential resources.
  • Represent and market the program in the community through presentations and participation in meetings and conferences to increase viability and awareness of the program.
  • Assist the Director - Elder Services with special projects and perform other related duties as needed.
  • Assess and identify needs for IYP.
  • Actively recruit, onboard, and provide consistent guidance to IYP.
  • Develop orientation and continued training modules and maintain IYP manuals.
  • Complete and maintain necessary documentation for IYP, including work plans, learning plans, and performance evaluations.
  • Maintain timesheets for IYP and conduct pre/post service surveys.
Requirements:
  • A minimum of a High School Diploma/GED or equivalent and three to five years of experience in social services, volunteer management, or a related field is required.
  • Experience with supervision, resource development, and marketing is required.
  • An Associate's degree in Human Services or a related field is preferred.
  • Knowledge of child development, educational systems, disabilities, and/or aging services is a plus.
  • Bilingual skills are a plus but not required.
  • Thorough knowledge of the needs of older adults and community resources.
  • Ability to work sensitively and effectively with people of diverse cultural backgrounds.
  • Must be able to travel around Boston, Quincy, Cambridge, Somerville, Medford, Malden, Everett, Melrose, and Stoneham.

About Action for Boston Community Development, Inc., (ABCD):

ABCD is a nonprofit human services organization that provides tools and resources to low-income residents in the Greater Boston region to transition from poverty to stability and from stability to success. We use a comprehensive approach to address the range of barriers faced by households in poverty, from day-to-day crises to long-term needs for jobs and education.


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