IT Support Specialist

1 month ago


SaintChaptes, Occitanie, United States Motion Recruitment Full time
Job Title: Information Technology Help Desk Analyst

Job Summary:

We are seeking a highly skilled and motivated IT Help Desk Analyst to join our team. As a key member of our IT department, you will be responsible for providing technical support to end-users, troubleshooting and resolving technical issues, and collaborating with other teams to ensure seamless service delivery.

Key Responsibilities:

  • Provide phone, email, and on-site support to end-users for computer, application, system, device, access, and hardware issues.
  • Identify, research, and resolve technical problems of moderate complexity.
  • Document, track, and monitor problems using applicable systems and tools.
  • Collaborate with other teams to resolve user problems.
  • Work under moderate supervision and require an associate's degree or its equivalent.
  • Requires 2-4 years of related experience.

Requirements:

  • Ability to work on-site in La Grange, GA, between 8am and 5pm.
  • Will provide after-hours on-call support every few weeks.
  • Expected to be able to travel between 4 locations in La Grange, GA, with occasional visits to a location in Dalton, GA.
  • Desire to learn and improve.
  • Windows 7, 10, and 11 setup and support.
  • Office 365 support.
  • Desktop and label printer support.
  • SMB network basic troubleshooting and support.

Bonus Skills:

  • Windows server administration.
  • Office 365 administration.
  • Desktop setup scripting.
  • PowerShell scripting.

About Motion Recruitment:

Motion Recruitment is a leading recruitment agency specializing in IT and technology staffing solutions. We are committed to providing exceptional service and support to our clients and candidates.



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