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Business Development Representative

1 month ago

Charlotte, North Carolina, United States American Rental Association Full time
Unlock Your Potential with United Rentals

Are you a sales and account management professional looking for a new challenge? Do you have a passion for building relationships and driving business growth? Look no further than United Rentals, the world's largest equipment rental provider.

As an Outbound Sales Representative, you will be instrumental in supporting new and existing customers through personalized account management and outbound sales. You will help manage our customer's needs regarding new/used equipment sales, OEM parts sales, customer-owned fleet solutions, and OSHA safety courses.

Key Responsibilities:
  • Qualify and quantify the needs of our existing customer base by utilizing CRM program, and persuasive selling techniques
  • Process rental quotations, reservations, and contracts in compliance with the company policies by calling on the assigned Book of Business
  • Responsible for driving overall Active Customer Growth, Used Sales and YoY Rental Revenue Growth for assigned Book of Business
  • Communicate to a customer any terms/conditions applying to a request
  • Validate and Collect primary decision maker's contact information and customer needs for use on future sales and marketing campaign
  • Recover declining & dormant customers via our sales tools and comprehensive United Rentals value proposition
  • Coordinate with all inside and outside branch staff to ensure customer satisfaction
  • Support & learn about branch operations
  • Learn accurate use of United Rentals' IT systems for quotes, rental, sales, reservations, territory management
  • Coordinate with all branch departments to ensure customer satisfaction; and communicate field issues to branch personnel
  • Negotiate prices on equipment rentals and sales in accordance with pricing policies and procedures
  • Other duties assigned as needed
Requirements:
  • College Degree preferred or equivalent combination of education and experience
  • 1 year sales and/or construction equipment experience. Prior Inside Sales with Outbound calling preferred
  • Proficient in Microsoft Office: Word, Excel, Outlook
  • Reliable, dependable and professional
  • Proficient in RentalMan, and in utilization of the various tools and resources available to Customer Care Center
  • Position may require flexibility in the days and hours of work schedule
  • Excellent time management and efficiency skills
  • Excellent organizational and communication skills
Why Choose United Rentals?

We're an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people. That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
  • Paid Parental Leave
  • United Compassion Fund
  • Employee Discount Program
  • Career Development & Promotional Opportunities
  • Additional Vacation Buy Up Program (US Only)
  • Early Wage Access through Payactiv (US Hourly Only)
  • Paid Sick Leave
  • An inclusive and welcoming culture
Learn more about our full US benefit offerings here.

Mutual respect for the dignity and fundamental rights of all persons defines our culture. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email for assistance.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.