IT Training and Support Specialist

4 weeks ago


Raleigh, North Carolina, United States ITProFound Inc Full time

Job Summary:

This is a remote position that requires strong instructional design and technical knowledge to create in-person and online training content to support organizational initiatives and business units.

Key Responsibilities:

  • Create training content to support employee learning, including tips, job aids, and templates.
  • Facilitate and support live virtual meetings and events.
  • Develop curriculums or training in partnership with subject matter experts.
  • Use tools such as Adobe Articulate, Camtasia, and MS Teams.

Requirements:

  • 3 years of experience in curriculum design and developing training materials for adult learners.
  • Strong content development skills and instructional design knowledge.
  • Experience with adult learning practices, principles, and procedures in classroom and online presentations.
  • Strong presentation, communication, and collaboration skills.

Preferred Tools:

  • Adobe Articulate and Camtasia.
  • MS Teams.
  • Microsoft products.
  • Webex.

About the Company:

ITProFound Inc is a company that requires the services of a training and support specialist to support Medicaid Direct and Medicaid Managed Care Training Projects.



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