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Administrative Assistant

2 months ago

Iowa City Iowa, United States Franciscan Ministries Full time

Job Summary:

We are seeking a highly organized and detail-oriented Receptionist to join our team at Franciscan Ministries. As a Receptionist, you will be the first point of contact for our residents, family members, and visitors, providing exceptional customer service and administrative support.

Key Responsibilities:

  • Answer and direct phone calls, ensuring confidentiality and taking accurate messages.
  • Greet and direct authorized visitors and vendors, maintaining confidentiality agreements and a Visitors Sign-In/Sign-Out log.
  • Conduct tours for prospective residents and family members, showcasing community amenities.
  • Accept and record payments received via mail and at reception.
  • Open and distribute incoming mail to the appropriate recipients and ensure accurate distribution of residents' mail and packages.
  • Assist department heads with clerical duties as needed and foster team spirit by cross-training to support other office staff.

Requirements:

  • High school diploma.
  • 1-2 years of administrative/reception work experience (preferred).

Working Conditions:

  • Exposed to audible noises due to alarm systems.
  • Standing, sitting, walking, reaching, stooping, and kneeling. Ability to lift up to 10 pounds.

Essential Skills:

  • Ability to read, interpret documents, write reports, speak effectively, and apply common sense understanding to carry out instructions and solve problems.
  • Close vision, talking, and hearing.
  • Proficiency in operating office machines (copier, facsimile, calculator) and computer software programs.

About Franciscan Ministries:

We are a community dedicated to providing exceptional living experiences for our residents. Our team is passionate about creating a warm and welcoming environment, and we are seeking like-minded individuals to join us.