Product Support Specialist
5 days ago
We are seeking a highly skilled Product Support Specialist to join our team at Datasite. As a Product Support Specialist, you will be responsible for providing world-class support to our global clients, enhancing their overall product and service experience.
Key Responsibilities- Provide expert product knowledge to clients, guiding them in successfully configuring and managing their projects on the Datasite platform.
- Utilize critical thinking and problem-solving skills to resolve complex issues and provide exceptional customer service.
- Collaborate with other team members to achieve timely resolution and provide advice and training to customers on Datasite products.
- Respond to service requests via various channels, including phone, email, and chat, and capture all interactions and communications in Salesforce Service Cloud.
- Develop knowledge of industry and customer use cases and workflow, and build positive relationships with clients.
- Intermediate Excel skills, including experience using functions such as VLOOKUP.
- Strong attention to detail and independent problem-solving skills.
- Strong technical aptitude and learning agility, with the ability to work well in a collaborative team environment.
- Excellent organizational skills and ability to work in a fast-paced environment.
- Advanced Excel skills and previous experience supporting software or SaaS applications.
- Expert fluency in Spanish, Portuguese, French, German, Italian, or Japanese is a plus.
- Bachelor's degree in a related field and experience in the M&A industry.
We offer a competitive salary range of $23 - $27 and a dynamic work environment with opportunities for growth and development. As a global organization, we value diversity and are committed to maintaining a diverse workforce to serve our customers around the world.
We are an equal opportunity employer (EEO) and furthers the principles of EEO through Affirmative Action.
-
Product Support Specialist
4 weeks ago
Texas, United States Datasite Full timeJob Description:Job Summary:We are seeking a highly skilled and customer-focused Product Support Specialist to join our team at Datasite. As a Product Support Specialist, you will be responsible for providing world-class support to our global clients, enhancing their overall product and service experience.Key Responsibilities:Provide exceptional customer...
-
Product Support Specialist
2 weeks ago
Texas, United States Datasite Full timeJob SummaryWe are seeking a highly skilled and customer-focused Product Support Specialist to join our team at Datasite. As a key member of our support team, you will be responsible for providing world-class support to our global clients, enhancing their overall product and service experience.Key ResponsibilitiesProvide expert product knowledge and guidance...
-
Product Support Specialist
2 weeks ago
Texas, United States Datasite Full timeJob SummaryWe are seeking a highly skilled Product Support Specialist to join our team at Datasite. As a key member of our customer support team, you will be responsible for providing world-class support to our global clients, enhancing their overall product and service experience.Key ResponsibilitiesProvide expert product support to clients, resolving...
-
Technical Product Support Specialist
3 weeks ago
Richardson, Texas, United States Legrand North America Full timeJob SummaryWe are seeking a highly skilled Technical Product Support Specialist to join our Building Control Systems team at Legrand North America. As a key member of our team, you will provide exceptional support to our customers, ensuring they receive the best possible experience with our products.Key ResponsibilitiesProvide comprehensive support to...
-
IT Support Specialist
3 weeks ago
Houston, Texas, United States Piping Technology & Products, Inc. Full timeAbout Piping Technology & Products, Inc.Piping Technology & Products, Inc. is a leading manufacturer of specialty piping products, serving customers worldwide with a focus on innovation and growth.Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Piping Technology & Products, Inc. The successful candidate will provide...
-
IT Support Specialist
2 weeks ago
Texas, United States Dunhill Professional Search & Government Solutions Full timeJob SummaryDunhill Professional Search & Government Solutions is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients and internal teams.Key ResponsibilitiesTechnical Support: Provide technical support and assistance to clients and...
-
Product Development Specialist
1 week ago
Texas, United States Kendra Scott Full timeProduct Development SpecialistAt Kendra Scott, we're seeking a highly organized and detail-oriented Product Development Specialist to join our product team. As a key member of our team, you will be responsible for leading all sample operations, ensuring seamless execution of development milestones, and collaborating with cross-functional teams to drive...
-
Multimedia Production Specialist
4 weeks ago
Texas, United States InfoStride Full timePosition Title: Multimedia Production SpecialistDepartment: InfoStrideRole Overview:The Multimedia Production Specialist is responsible for executing advanced communication strategies to enhance the brand visibility of InfoStride and elevate public awareness regarding various initiatives.Key Responsibilities:Content Creation: Develop high-quality video and...
-
IT Support Specialist
4 days ago
Texas, United States Prosum Full timeIT Support SpecialistWe're seeking a skilled IT Support Specialist to provide top-notch service to our colleagues across all our client's locations. In this role, you'll drive employee productivity by equipping and supporting our company's technology and IT Operations.As an integral member of the IT team, you'll resolve issues, answer questions, provide...
-
Product Marketing Specialist
4 weeks ago
Texas, United States Amphenol TCS Full timeAmphenol TCS is a prominent provider of advanced technological solutions across various sectors, including Automotive, Aerospace, and Defense. They are currently seeking a Product Marketing Specialist to enhance their team. The successful candidate will collaborate with diverse teams to advocate for Amphenol's power solutions and foster business...
-
Product Specialist
2 weeks ago
Houston, Texas, United States Vortexa Full timeVortexa is a pioneering company that leverages satellite data and artificial intelligence to provide real-time energy flows and freight analytics. We are seeking a Product Specialist to join our customer success team, who will work closely with clients, partners, and prospects to maximize the value of our information and analytics platform. The ideal...
-
IT Support Specialist
2 weeks ago
Houston, Texas, United States Piping Technology & Products, Inc. Full timePiping Technology & Products, Inc. Job OpportunityWe are seeking a highly skilled and motivated IT Support Specialist to join our team at Piping Technology & Products, Inc.Job SummaryThe IT Support Specialist will provide technical support to end-users, resolve hardware, software, and network issues, and maintain accurate documentation of IT procedures and...
-
Multimedia Production Specialist
3 weeks ago
Texas, United States InfoStride Full timePosition Title: Multimedia Production SpecialistDepartment: InfoStrideRole Overview:The Multimedia Production Specialist is responsible for producing high-quality visual content that enhances the organization's brand and effectively communicates key messages to various stakeholders.Key Responsibilities:Content Creation: Develop and produce engaging video and...
-
Technical Product Support Specialist
2 weeks ago
Richardson, Texas, United States Legrand North America Full timeAbout the RoleWe are seeking a highly skilled Technical Product Support Representative to join our Building Control Systems Wattstopper Team in North America. As a key member of our team, you will provide expert technical support to our customers, ensuring they receive comprehensive assistance with our products.Key ResponsibilitiesUtilize various...
-
Executive Support Specialist
3 weeks ago
Texas, United States Burnett Specialists Staffing | Recruiting Full timeA leading professional services firm, Burnett Specialists Staffing | Recruiting, is seeking a highly skilled Executive Support Specialist to join their team. This is a unique opportunity to work alongside a top-tier executive, providing exceptional administrative support and contributing to the success of the organization.**Key Responsibilities:**Manage the...
-
Instructional Support Specialist
2 weeks ago
Texas, United States Soliant Full timeJob Summary:Soliant is seeking a dedicated and experienced paraprofessional to join our team as an Instructional Support Specialist. This role will provide critical support to students with disabilities in inclusive classrooms, working closely with teachers and other educational professionals to ensure the best possible outcomes.Key Responsibilities:Provide...
-
Linux Support Specialist
7 days ago
Texas, United States Dunhill Professional Search & Government Solutions Full timeJob SummaryWe are seeking a highly skilled Linux Support Specialist to join our team at Dunhill Professional Search & Government Solutions. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our Linux-based systems and infrastructure.Key ResponsibilitiesMonitor and support Linux-based systems and...
-
Support Specialist
2 weeks ago
Carrollton, Texas, United States Underground Administration Full timeJob SummaryWe are seeking a highly skilled Support Specialist to join our team at Underground Administration. As a Support Specialist, you will be responsible for maintaining and providing technical support for all applications beyond the development stage.Key ResponsibilitiesResolve critical production issues by leading Major Incident calls and driving root...
-
Product Support Associate
3 weeks ago
Texas, United States Advanced Solutions International Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Sales Support Engineer to join our dynamic team at Advanced Solutions International. As a Sales Support Engineer, you will play a crucial role in supporting our sales efforts for our software solutions, including iMIS, OpenWater, TopClass, Clowder, and others.Key ResponsibilitiesCollaborate...
-
Part-Time Beverage Specialist
3 weeks ago
Denton, Texas, United States Product Connections Full timeJob Summary:We are seeking a highly motivated and detail-oriented Juice Production Associate to join our team at Product Connections. As a Juice Barista, you will be responsible for producing, bottling, and sampling fresh juices and other beverages within our warehouse environment.Key Responsibilities:Prepare and package juices and other beverages for...