Customer Service Representative

4 weeks ago


Orange, California, United States Walgreens Full time
Job Description:

As a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes registering sales on assigned cash registers, providing customers with courteous, friendly, and efficient checkout service, and engaging customers and patients by greeting them and offering assistance with products and services.

Key Responsibilities:
  • Provide exceptional customer service, ensuring a positive experience for all customers
  • Register sales on assigned cash registers, collect cash and distribute change as requested, and process voids, returns, rain checks, refunds, and exchanges as needed
  • Recommend items for sale to customers and suggest trade-up and/or companion items
  • Keep counters and shelves clean and well-merchandised, take inventory, and maintain records
  • Implement Company asset protection procedures to identify and minimize profit loss
  • Ensure compliance with state and local laws regarding regulated products
  • Construct and maintain displays, including promotional, seasonal, super structures, and sale merchandise
  • Assist with separation of food items and product placement as specified by policies/procedures
  • Provide customer service in the photo area, including digital passport photo service, poster print and creative machine, and suggestive sell of promotional photo products
  • Assume web pick-up responsibilities, including monitoring orders in Picture Care Plus, filling orders, and delivering orders to customers as they arrive at the store
Requirements:
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours
  • Prefer six months of experience in a retail environment
  • Prefer prior work experience with Walgreens
What We Offer:

As a Customer Service Associate at Walgreens, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and contributing to the success of our team. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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