Optical Assistant Manager

18 hours ago


Hackensack, New Jersey, United States LUXOTTICA OF AMERICA INC Full time
Job Title: Optical Assistant Manager

Join Luxottica of America Inc. as an Optical Assistant Manager and be part of a dynamic team that delivers exceptional guest experiences in our Target Optical stores.

About the Role:

The Optical Assistant Manager is responsible for ensuring the delivery of the Target Optical Way and the Guest Experience. This role requires a strong leader who can demonstrate leadership competencies such as clear communication, team building, thinking critically, collaboration, and driving results while styling our guests.

Key Responsibilities:
  • Partner with the Optical Store Manager to build plans to deliver profitable store sales measured by current objectives.
  • Deliver the daily sales goal by flawless execution of the WOW Guest Experience behaviors.
  • Ensure, influence, and inspire the team to deliver a simple, fun, and in-style fashion experience by modeling the Target Optical Way.
  • Provide floor leadership to ensure that guests will receive a "best in class" experience by providing guidance and direction to team members.
  • Create, live, and teach the culture to build brand awareness by attracting new guests daily from the Host to Optical.
  • Support the Optical Store Manager with maintaining professional business partnerships with the Target Optical doctor and Target Host.
  • Proactively recruit, interview, train, develop, motivate, and retain Brand right Optical Team Members (OTM).
  • Support Store Manager with Team Member accountability by providing Team Members with Coaching and Development to deliver the WOW Guest Experience through regular touch bases.
  • Support Store Manager to ensure eSchedule, Guest Retention, Guest Driving Behaviors, and all current Brand initiatives are in compliance.
  • Partner with Store Manager to ensure all operating policies and procedures are followed at the highest level to include merchandising and store presentation, timely and accurate implementation of approved marketing programs and promotions, the accurate completion of all sales transactions, and utilization of all sales strategies and resources.
Requirements:
  • Bachelor's Degree or equivalent
  • ABO Certified (Preferred)
  • 2+ years retail or customer service experience
  • Selling Skills
  • Self-Motivated
  • Selection and Recruitment
  • Critical Thinking
  • Collaborative
  • Accountable to Results
  • Coach and Develop Others
What We Offer:

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression, or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information, or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.



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