Current jobs related to Optical Expert - Hackensack, New Jersey - EssilorLuxottica

We are seeking a highly skilled Optical Expert to join our team at EssilorLuxottica. As a key member of our optical dispensary, you will be responsible for providing exceptional patient experiences through the selection, measurement, and fitting of eyewear.

• Custom fit glasses and precisely place prescriptions in lenses.
• Act as a leader in optical acumen, providing guidance and support to peers.
• Take and record measurements, adjust or fit eyewear correctly, ensuring finished products meet standards and patient requirements.
• Explore patient needs and priorities through open-ended questioning.
• Assist peers with complex product needs and prescriptions.
• Anticipate problems, develop long-term solutions, and ensure patient satisfaction.
• Operate the point-of-sale system with accuracy and attention to detail.
• Commit to delivery dates and times, seek feedback, and ask for referrals.
• Take ownership of achieving exceptional results on individual and team goals.
• Present, celebrate, and educate patients at the time of dispense.
• Maintain a clean, attractive, and organized dispensary appearance.
• Collaborate with doctors and practice staff to ensure high-quality patient care.
• Inform management of safety opportunities and demonstrate safe work practices.

• High School graduate or equivalent.
• Active state optical licensure; must maintain license.
• Strong customer service skills, including communication, listening, and teamwork.
• Strong basic math skills.
• Sales skills.
• Embracing new technology and change.

• Familiarity with technology, such as point-of-sale, patient record systems, and other software applications.

We offer a competitive salary, bonus, and commission plan, as well as a comprehensive total rewards package, including health care, retirement savings, paid time off/vacation, and employee discounts. EssilorLuxottica is an Equal Opportunity Employer and welcomes applications from diverse candidates.