Retail Operations Supervisor
2 weeks ago
Retail Supervisor
Pincanna is a comprehensive cannabis enterprise headquartered in Michigan, specializing in cultivation and retail. We are seeking dynamic individuals with exceptional leadership capabilities to oversee and guide our retail team. Our focus is on delivering outstanding customer experiences in a lively and engaging atmosphere.
Key Responsibilities:
- Guide and mentor team members throughout their shifts.
- Delegate tasks effectively and monitor progress to ensure productivity.
- Adapt scheduling to accommodate unexpected staff absences.
- Assist in training and developing team members.
- Monitor attendance and enforce disciplinary measures when necessary.
- Evaluate equipment conditions and report maintenance needs to management.
- Manage cash handling procedures and prepare bank deposits accurately.
- Uphold health and safety protocols diligently.
- Ensure compliance with all relevant state regulations.
- Address and resolve customer inquiries and complaints.
- Promote a positive workplace culture and environment.
- Commit to personal and organizational growth.
- Complete all opening and closing procedures as required.
- Be prepared to assist in various roles such as cashier or budtender as needed.
Qualifications:
- Must be at least 21 years of age.
- Dedication to providing excellent customer service.
- Demonstrated experience in a leadership or managerial capacity.
- Familiarity with industry standards and health regulations.
- Ability to collaborate effectively within a team and lead confidently.
- Strong decision-making skills in a fast-paced setting.
- Excellent problem-solving abilities.
- Physical capability to stand for extended periods and lift moderate weights.
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