Technical Support Specialist: Delivering Exceptional Customer Experiences

1 day ago


Tampa, Florida, United States TEKsystems Full time
Company Overview

At TEKsystems, we pride ourselves on being a leading technology services company. Our team is dedicated to delivering exceptional customer experiences through our innovative solutions and unparalleled expertise.

Salary and Benefits

We offer a competitive salary of $17/hour, along with an attractive benefits package that includes immediate health insurance coverage. Our top-notch IT department is committed to career growth and advancement opportunities, making us the ideal choice for professionals looking to take their careers to the next level.

Job Description

The Technical Support Analyst Associate role within our Digital Group team requires exceptional technical support skills to ensure seamless interactions with end-users. As a key member of our team, you will be responsible for providing timely, accurate, and caring responses to all customer inquiries across various mediums. Your primary focus will be on troubleshooting technical issues related to consumer applications, while also escalating non-technical concerns to the appropriate teams.

Required Skills and Qualifications
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with changing priorities
  • Experience in a healthcare environment (preferably 6 months)
  • Knowledge of Clinical EHR systems
Benefits

We are proud to offer a dynamic work environment, where you can grow professionally and make a real impact on our customers' lives. With our award-winning IT department, you'll have access to cutting-edge technologies and continuous training opportunities to enhance your skills.

Why Join Our Team?

At TEKsystems, we're passionate about delivering exceptional customer experiences. We believe that our people are our greatest asset, and we're committed to creating a workplace that fosters innovation, collaboration, and growth. If you're a motivated and results-driven professional who shares our passion for excellence, we encourage you to apply for this exciting opportunity



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