Culinary Operations Supervisor

2 weeks ago

Terre Haute, Indiana, United States TGI Fridays Full time

Culinary Operations Supervisor

Position Overview

As a Culinary Operations Supervisor at TGI Fridays, you will orchestrate the kitchen environment, ensuring a harmonious and efficient operation. Your role is pivotal in delivering an exceptional dining experience, backed by a competitive salary reflective of your expertise, quarterly incentives, comprehensive training, and an outstanding benefits package.

We celebrate diversity and promote an inclusive workplace, fostering respect and understanding among all team members. Our extensive orientation and ongoing training programs are designed to support your professional growth and advancement.

Key Responsibilities:

- Oversee kitchen operations during scheduled shifts, making daily decisions that support staff, engage with guests, and uphold our high standards of quality and cleanliness.

- Maintain a precise staffing plan, preparing schedules to ensure all areas are adequately staffed for every shift.

- Recruit, train, and mentor hourly team members, providing continuous feedback and conducting regular performance evaluations.

- Ensure that all new hires complete their training programs, including necessary documentation.

- Engage with guests to guarantee they receive the exceptional TGI Fridays service, addressing any concerns or feedback they may have.

- Proactively manage shifts by anticipating guest needs and ensuring a well-prepared environment for service.

- Monitor kitchen operations closely, addressing any discrepancies promptly and effectively.

- Identify opportunities to enhance sales and manage costs, developing strategies to capitalize on these opportunities.

- Manage inventory in a cost-effective manner, ensuring accuracy and efficiency.

- Uphold food quality by maintaining cleanliness, organization, and sanitation standards.

- Foster open communication between kitchen staff and front-of-house team members.

- In the absence of the General Manager, assume responsibility for overseeing the entire restaurant operation.

- Implement security measures to safeguard team members, guests, and company assets.

Qualifications:

The ideal candidate for the Culinary Operations Supervisor role possesses exceptional communication and customer service skills, with a passion for creating a positive guest experience. You will thrive in a dynamic environment, motivating a high-performing kitchen team while managing inventory effectively.

Specific qualifications include:

- Preferred Bachelor's Degree or relevant college coursework.

- At least 2 years of experience in restaurant management, with a strong understanding of kitchen operations.

- Previous experience in purchasing and food production is advantageous.

- Prior kitchen experience is preferred.

- Ability to stand and walk for extended periods.

- Frequent bending and stooping are required.

- Proficiency in reading and writing English.

- Ability to hear clearly in a bustling kitchen environment.

- A positive attitude that inspires and motivates others.

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