Customer Service Representative
20 hours ago
A MACOM Customer Service Representative is the primary liaison between our customers, sales team and product lines. Primarily responsible for providing quotations and order management with a high degree of accuracy. Also expected to work with other departments to resolve various customer problems/issues.
Key Responsibilities:- Customer Service: Provide accurate and complete response to high volume of incoming customer service inquiries.
- Order Management: Process request for quotation by investigating historic pricing and coordinating with the product line manager. Enter and manage new orders, return orders, sample orders, credits, and debits.
- Backlog Management: Maintain backlog to reflect customer requirements and manage all expedite requests.
- Problem Resolution: Handle customer complaints and/or elevate when necessary. Coordinate with various other departments to solve problems.
- Relationship Building: Exercise good judgment within defined practices and procedures to determine appropriate action. Build relationships and trust throughout the company and with customers.
- Customer Support Experience: Proven customer support experience.
- Communication Skills: Strong phone skills and active listening. Excellent oral and written communication.
- Problem Solving: Ability to multi-task, prioritize, problem solve, and manage time effectively.
- Teamwork: Team Player.
- Technical Skills: Proficiency with MS Office Suite.
- Education: College degree.
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Customer Service Representative
5 days ago
Lowell, Massachusetts, United States PREPLATINUM2024 Full timeJob Summary:The Senior Customer Service Representative at PREPLATINUM2024 plays a pivotal role in ensuring exceptional client satisfaction and account management. This position requires a high level of professionalism, discretion, and customer-focused attitude.Key Responsibilities:Implement and administer employee policies and procedures to maintain a...
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Customer Service Representative
5 days ago
Lowell, Massachusetts, United States Jeanne D'Arc Full timeJob SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at Jeanne D'Arc Credit Union. As a key member of our team, you will be responsible for providing exceptional member service and support to our valued customers.Key ResponsibilitiesMember Service: Greet members and provide relevant information...
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Customer Service Representative
1 week ago
Lowell, Massachusetts, United States Angela Westen Insurance Agency Inc Full timeJob OverviewWe are seeking a dedicated Customer Service Representative with expertise in the insurance sector. This role is crucial for assisting clients with their insurance needs and ensuring a seamless experience.Key ResponsibilitiesProvide exceptional support to clients regarding their insurance inquiries.Assist in processing insurance applications and...
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Customer Service Representative
5 days ago
Lowell, Massachusetts, United States Westaff Full timeWestaff is seeking a highly skilled Customer Service Associate to join our team in a full-time on-site position. As a Customer Service Associate, you will be responsible for providing exceptional customer support to our clients in the e-commerce industry.Key Responsibilities:Process sales orders and quotations in a timely and accurate manner.Manage order...
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Customer Service Representative
2 hours ago
Lowell, Massachusetts, United States UMass Lowell Full timeJob SummaryThe Student Affairs/Residence Life Part-Time Customer Service Specialists (CSS) are friendly and highly analytical individuals. The CSS will answer customer queries and resolve issues via appropriate channels, maintain knowledge of the services provided through our housing operations and residential education teams, obtain customer feedback, and...
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Customer Service Representative
1 week ago
Lowell, Massachusetts, United States Indulgence Aesthetics LLC Full timeAbout Indulgence Aesthetics LLCWe are a vibrant and aesthetic wellness and med spa dedicated to providing exceptional customer service and a welcoming environment for our clients.Job SummaryWe are seeking a friendly and professional Front Desk Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing a warm...
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Customer Service Representative
1 week ago
Lowell, Massachusetts, United States MassHire Lowell Career Center Full timeJob Summary:We are seeking a highly skilled and detail-oriented Dispatcher to join our team at MassHire Lowell Career Center. As a key member of our operations team, you will be responsible for coordinating and managing various tasks and activities to ensure seamless day-to-day operations.Key Responsibilities:Coordinate and manage daily operations to ensure...
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Customer Service Operations Leader
2 weeks ago
Lowell, Massachusetts, United States Lowell Community Health Ctr Full timeLowell Community Health Center (Lowell CHC) is a vibrant, community-focused healthcare organization recognized for its commitment to cultural competency and excellence in service delivery. Position Summary: The Customer Service Operations Leader is tasked with managing the daily functions of the call center, ensuring that the team achieves performance...
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Patient Service Representative
5 days ago
Lowell, Massachusetts, United States Tufts Medicine Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Tufts Medicine. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our revenue cycle by performing various administrative and financial-clearance duties.Key ResponsibilitiesPre-Registration...
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Branch Service Representative
5 hours ago
Lowell, Massachusetts, United States Workers Credit Union Full time{"h1": "Branch Member Service Representative II", "p": "At Workers Credit Union, we're passionate about helping our members achieve their financial goals. As a Branch Member Service Representative II, you'll play a key role in delivering exceptional customer service and building lasting relationships with our members.Your responsibilities will include...
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Customer Service Liaison
6 days ago
Lowell, Massachusetts, United States Macom Technology Solutions Full timeJob Summary:A Customer Service Representative at Macom Technology Solutions is the primary liaison between our customers, sales team, and product lines. This role is responsible for providing quotations and order management with a high degree of accuracy, as well as working with other departments to resolve various customer problems/issues.Key...
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Patient Service Representative
4 days ago
Lowell, Massachusetts, United States Tufts Corporate Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Tufts Corporate. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our revenue cycle processes.Key ResponsibilitiesConduct pre-registration tasks for inpatients and outpatients, including...
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Patient Service Representative
1 week ago
Lowell, Massachusetts, United States Tufts Medicine Full timeJob SummaryThis role focuses on activities related to revenue cycle operations, including billing, collections, and payment processing. The Patient Service Representative will perform administrative and financial-clearance duties necessary to facilitate the procurement of clinical services by patients.Key ResponsibilitiesConducts Pre-Registration tasks for...
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Patient Service Representative
6 days ago
Lowell, Massachusetts, United States Lowell General Hospital Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Lowell General Hospital. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our revenue cycle, from patient registration to billing and collections.Key ResponsibilitiesConduct pre-registration...
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Patient Service Representative
4 days ago
Lowell, Massachusetts, United States Tufts Medicine Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Tufts Medicine. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our revenue cycle by performing various administrative and financial-clearance duties.Key ResponsibilitiesPre-Registration...
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Patient Service Representative
3 hours ago
Lowell, Massachusetts, United States Tufts Medicine Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Tufts Medicine. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our revenue cycle processes, including billing, collections, and payment processing.Key ResponsibilitiesConduct...
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Patient Service Representative
8 hours ago
Lowell, Massachusetts, United States Optum Full timeJob SummaryOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. We are seeking a skilled Patient Service Representative to join our team. As a Patient Service Representative, you will play a critical role in supporting the vision and mission of our organization by delivering excellent...
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Patient Service Representative
3 days ago
Lowell, Massachusetts, United States Tufts Medicine Full timeJob SummaryThis role is responsible for facilitating revenue cycle operations, including billing, collections, and payment processing. The Patient Service Representative will perform administrative and financial-clearance duties to ensure the procurement of clinical services by patients. This includes collecting patient demographic and financial information,...
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Anticipated Meter Service Representative North
1 month ago
Lowell, Massachusetts, United States National Grid Full timePay rate:$22.09 an hourJob PurposeNational Grid is seeking Meter Service Representatives in the Beverly, Amesbury, Malden and Lowell area. We are a major electricity and gas delivery company with one of the largest electricity transmission and distribution systems in the Northeast. The ideal candidate for this position will possess a good driving record and...
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Customer Service Clerk
1 month ago
Lowell, Massachusetts, United States Tufts Medicine Full timeWe're saving lives, building careers, and reimagining healthcare. We can't wait to grow alongside you.This an awesome opportunity for a Customer Service Clerk to be part of a Magnet recognized community hospital, where our mission is to put patients first in everything we do. At Lowell General Hospital we strive to be one of the best community Hospitals in...