Restaurant Operations Manager
19 hours ago
We are seeking an experienced Restaurant Operations Manager to join our team at SONIC Drive-In. This is a dynamic role that requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences.
Key Responsibilities- Assist with leading and managing drive-in operations during assigned shifts to provide optimal guest experiences.
- Train, manage, direct, coach, lead, and assign drive-in employees during shift.
- Lead and manage drive-in staffing levels during shift.
- Perform opening and closing duties.
- Handle and properly escalate guest issues/concerns during shift.
- Monitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service.
To be successful in this role, you will need:
- At least six months of restaurant management experience or one year of retail management experience.
- Experience running a restaurant shift without supervision.
- General restaurant or retail knowledge.
- Knowledge of federal, state, and local labor and employment laws.
- Basic computer, math, and reading skills.
- Effective verbal and written communication skills.
- Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills.
This role requires continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a fast-paced restaurant environment. You will also be exposed to heat and hot liquid shortening while cooking, as well as occasional extreme temperatures based on variable weather conditions.
CompensationThe estimated annual salary for this role is $45,000-$55,000, depending on location and experience. Benefits include opportunities for career growth, competitive pay, and a comprehensive benefits package.
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Restaurant Operations Manager
1 month ago
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Restaurant Operations Manager
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