Customer Service Representative

4 weeks ago


Burlington, Iowa, United States Kroger Full time
Customer Service Representative

Deliver exceptional customer experiences through outstanding service and product knowledge. Assist the department manager in achieving sales and profit goals, while maintaining quality assurance standards.

  • Recommend products to customers, ensuring they receive the products they want and need.
  • Check product quality, label, stock, and inventory department merchandise.
  • Stay current with present, future, seasonal, and special ads.
  • Adhere to food safety regulations and guidelines.
  • Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
  • Practice preventive maintenance by inspecting equipment and reporting issues.
  • Report safety risks, illegal activity, and any other concerns.

We're proud to serve Fred Meyer customers in over 120 stores across the Pacific Northwest. As part of the Kroger family, we bring diverse teams together with a passion for food and people. Our goal is to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Our associates receive comprehensive benefits, including access to competitive health care, retirement benefits, paid time off, mental health resources, and opportunities to learn and grow.



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