Customer Service Representative

3 weeks ago


West Burlington, Iowa, United States Girl Scouts of Eastern IA and Western IL Full time
Job Description

We are seeking a highly skilled Part-Time Member Support Specialist to join our dynamic team at the Girl Scouts of Eastern IA and Western IL, based in West Burlington, Iowa. This role offers the flexibility to work from home or office, providing a great balance between personal and professional life.

As a Part-Time Member Support Specialist, you will play a pivotal role in supporting our recruitment efforts. Your primary focus will be on converting prospective members into registered members through effective inside sales techniques. You will engage with potential members, addressing their inquiries and highlighting the benefits of joining our organization.

To thrive in this role, you will need a combination of relevant skills and experience. An Associate's degree or higher, or two years of related work experience, will set a solid foundation. Prior experience in a customer service environment, particularly in inside sales, is crucial for converting prospective members into registered participants.

Key responsibilities include:

  • Engaging with potential members through various mediums
  • Utilizing exceptional customer service skills to address inquiries and concerns
  • Highlighting the benefits of joining our organization
  • Converting prospective members into registered members

We offer a competitive hourly rate of $16 and a supportive work environment that embodies our core values of empathy, integrity, and customer-centricity. If you are a problem solver with a passion for service, we encourage you to apply.

We are an equal opportunity employer and welcome applications from diverse candidates. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.



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