Customer Service Representative

1 week ago


West Burlington, Iowa, United States Girl Scouts of Eastern IA and Western IL Full time

Role Overview

The Girl Scouts of Eastern IA and Western IL is seeking a highly skilled Part-Time Member Support Specialist to join our dynamic team. As a key member of our recruitment efforts, you will play a pivotal role in converting prospective members into registered members through effective inside sales techniques.

Your Key Responsibilities

  • Engage directly with potential members, addressing their inquiries and highlighting the benefits of joining our organization.
  • Utilize your exceptional customer service skills to foster confidence and showcase the character that defines our values.
  • Leverage your phone sales abilities to contribute to our growth and make a meaningful impact on young lives in the community.

Requirements

  • An Associate's degree or higher, or two years of related work experience.
  • Prior experience in a customer service environment, particularly in inside sales.
  • Effective communication skills-both written and verbal.
  • Proficiency in Microsoft Office Suite, including Outlook, PowerPoint, Word, and Excel.
  • Familiarity with Salesforce software.
  • A genuine belief in and support for the Girl Scouts' mission.

What We Offer

  • A competitive hourly rate of $16.
  • Hybrid work flexibility, allowing you to maintain a balance between your personal and professional life.
  • Professional development opportunities to help you grow in your career.

Our Values

We embody the core values of empathy, integrity, and customer-centricity in every interaction. If you're a problem solver with a passion for service, we want to hear from you.



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