Medical Support Specialist

5 days ago


Marietta, Georgia, United States American Family Care East Cobb Full time
Job Summary

At American Family Care East Cobb, we are seeking a highly skilled and compassionate Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and support to our patients in an outpatient clinic setting.

Key Responsibilities
  • Obtain Patient Information: Obtain patient vitals, medical history, and reason for visit, and prepare the patient for a physical exam.
  • Explain Procedures: Explain prescribed procedures and treatments to patients in a clear and concise manner.
  • Administer Medications: Administer prescribed medications and treatments in accordance with approved procedures.
  • Perform Laboratory Tests: Perform laboratory tests, lab-quality controls, and equipment maintenance according to written instructions.
  • Respond to Lab Messages: Respond to all lab messages and call back requests in a timely and professional manner.
  • Perform Drug Screening: Perform all drug screening procedures in accordance with established rules and regulations.
  • Immunization Documentation: Ensure patient immunizations are well documented and administered in accordance with approved procedures.
  • Conduct Referrals: Conduct physician referrals as well as service pre-certifications on an as-needed basis.
  • Prepare Exam Rooms: Prepare exam rooms; sterilize instruments, equipment, and supplies for procedures.
  • Maintain Accurate Documentation: Maintain complete and accurate documentation of patient information and medical procedures.
Qualifications

We are seeking an individual with an Associate's degree (A.A.) or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience. AMT registered and AAMA Certified Medical Assistants are preferred.

About American Family Care East Cobb

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.



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