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Operations Coordinator

2 months ago

Matthews, North Carolina, United States Your Hiring Coaches Full time

Position: Operations Coordinator

Location: Remote

Company Overview: Your Hiring Coaches is a leading provider in the custom window treatment industry, dedicated to delivering exceptional service and quality products. We are seeking a motivated and personable individual to enhance our dynamic team.

Role Overview: The Operations Coordinator will play a crucial role in ensuring smooth scheduling and execution of installations and repairs. The ideal candidate will be a collaborative team member with a positive demeanor and a commitment to excellence.

Key Responsibilities:

  • Manage inventory check-ins and process purchase orders efficiently.
  • Utilize communication tools to coordinate window treatment installations and repairs.
  • Handle incoming customer service inquiries with professionalism.
  • Order necessary components and monitor order progress using our ERP system.
  • Support internal service requests for change orders.
  • Employ project management software to track outstanding orders and repairs.
  • Contribute to the development of company documentation, guidelines, and standard operating procedures.
  • Assist with various special projects as required.
  • Engage in weekly administrative meetings to discuss and improve current workflows.

Qualifications:
  • Adaptable and flexible mindset.
  • Exceptional attention to detail.
  • Strong analytical and problem-solving skills.
  • Friendly and approachable demeanor.
  • Outstanding written and verbal communication abilities.
  • Willingness to grow alongside the company as processes evolve.
  • Proficient in computer applications (Windows, Google Workspace, etc.).
  • Capability to lift light to moderate weights.

Benefits:
  • 3% Simple IRA Match.
  • Employee discounts on products.
  • Paid time off after a probationary period.

Employment Type: Full-time
Schedule: Monday to Friday, standard business hours.