Customer Service Director

2 weeks ago


Amarillo, Texas, United States DXP Enterprises Full time
Job Overview

DXP Enterprises is seeking a highly skilled Customer Service Manager to join our team. As a key member of our organization, you will be responsible for overseeing the inside sales team, responding to customer inquiries, and preparing price quotes.

Key Responsibilities:

  • Manage the profit and loss of the facility
  • Supervise the inside sales team to ensure excellent customer service
  • Respond to customer inquiries regarding products and services
  • Prepare price quotes and source products
  • Support the outside sales team to drive business growth

Requirements:

  • 3-5 years of experience in industrial distribution of industrial pumps and rotating equipment
  • 3 years of management experience with a proven track record of success
  • Strong people skills and ability to work effectively in a team environment
  • Excellent verbal and written communication skills
  • MS Outlook, basic Excel, and ERP software experience
  • Self-motivated and effective team leader

What We Offer:

  • A comprehensive benefits package including medical, dental, vision, flexible spending, 401(k), and paid holidays
  • Opportunities for career growth and development
  • A supportive and goal-oriented work environment

About DXP Enterprises:

Founded in 1908, DXP Enterprises is a publicly traded professional distribution management company that provides products and services to a variety of industries. We are committed to being the best solution for our industrial customers and strive to attract and retain the best employees.



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