Retail Operations Manager

3 weeks ago


San Francisco, California, United States San Francisco Federal Credit Union Full time
Job Description

San Francisco Federal Credit Union is seeking a Retail Operations Manager to oversee the operational activities of our branches. This role involves ensuring that all branches operate efficiently, comply with regulatory requirements, and deliver world-class member service.

Key Responsibilities
  • Manage and optimize daily operations across multiple branches.
  • Ensure compliance with all banking regulations and internal policies.
  • Develop, implement, and modify retail delivery procedures to ensure efficient member service and manage risk effectively.
Requirements
  • Minimum of 8 years of experience in retail banking operations, with a focus on management.
  • Strong knowledge of banking regulations and compliance standards.
  • Ability to be well organized, team-player, motivated and flexible with working hours, able to work Saturdays, holidays and overtime as needed, maintaining attendance and punctuality.
  • Outstanding communication and interpersonal skills.
  • Excellent analytical, problem-solving, and decision-making abilities.
  • Proven leadership and team-building skills.
Why San Francisco Federal Credit Union?

We offer a competitive compensation package, including an excellent benefits program, generous PTO, 401(k) contributions, profit sharing, and tuition reimbursement. We are an Equal Employment Opportunity Employer and welcome applications from diverse candidates.



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