Program Support Specialist 3

13 hours ago


Baltimore, Maryland, United States M.C. Dean, Inc. Full time
Transforming Complex Systems

We're seeking a highly skilled Program Support Specialist 3 to join our Security and Electronic Systems business unit. As part of our team, you will be responsible for designing, engineering, integrating, operating, and maintaining electronic security services for federal, local, and commercial customers.

Key Responsibilities
  • Collaborate with team members on analytical efforts, product development, and customer communications preparation.
  • Conduct open-source research to support understanding of customer requirements and impact to customer missions, functions, and tasks.
  • Support research of technical subject matter and organize information from multiple sources.
  • Develop operational concepts and requirements that can be translated into technical requirements.
  • Identify areas in need of process development or re-engineering as related to program management, administration, operations, and change/configuration management.
  • Support development and editing of narrative documents such as Standard Operating Procedures (SOPs), user guides, policies, etc.
  • Support development and documentation of reports and presentations defining problems, evaluation, and possible/recommended concepts or solutions.
  • Help establish client relationships, assess client issues, and propose project solutions.
Requirements
  • 5-7 years of professional, related work experience.
  • Bachelor's Degree required.
  • Excellent MS Word, MS Excel, MS PowerPoint, and MS SharePoint skills.
  • Above-average writing skills; technical writing experience preferred.
  • Demonstrated experience conducting research and analysis and developing findings and recommendations.
  • Demonstrated professional etiquette and ability to interact with leadership and staff personnel in both industry and government.
  • Demonstrated time management and organizational skills to meet deadlines and quality objectives.
  • Demonstrated experience developing processes and procedures.
What We Offer

We offer a collaborative team environment, investment in your skills and expertise, and a competitive benefits package including a salary range of $81,150 - $108,200, medical, dental, vision, life, and disability insurance, paid-time off, tuition reimbursement, 401k Retirement Plan, military reserve pay offset, and paid maternity leave.

We are an equal opportunity employer and welcome applications from diverse candidates. Please note that applicants may be required to obtain or provide proof of flu shots or other vaccinations depending on customer requirements and the nature of the position.



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