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Academic Support Specialist

2 months ago


Baltimore, Maryland, United States Johns Hopkins University Full time


We are looking for an Academic Support Specialist to assist with designated online courses, enhancing communication and providing essential support to both students and faculty.

Key Responsibilities:
1. Address student inquiries during designated office hours, live sessions with instructors, or through various communication channels.
2. Facilitate and engage in discussion forums to foster student participation and interaction.

3. Act as a liaison between faculty and students by relaying any issues, concerns, or requests for clarification regarding course content.

Support for Faculty:
1. Aid faculty by reviewing and organizing the structure of written assignments (e.g., APA formatting).
2. Maintain regular communication with course instructors.

Minimum Qualifications:
1. Bachelor's Degree in a relevant discipline.

Preferred Qualifications:
1. Master's Degree in Education or a related area.

Essential Skills and Abilities:

1. Excellent verbal and written communication skills.
2. Strong interpersonal abilities, capable of working with diverse groups.
3. High proficiency with technology and online learning environments.
4. In-depth knowledge of the subject matter for specific courses.
5. Familiarity with research methodologies, educational theories, and learning sciences.

Position Details:
Classified Title: Academic Support Specialist

Role/Level/Range: ACRO37.5/03/CE

Compensation: $26.50/hr (based on experience)

Employment Type: Casual / On Call

Work Schedule: Flexible / 6 hours per week

Exempt Status: Non-Exempt

Location: Hybrid/School of Nursing

Department: Enrollment Management & Student Affairs

Personnel Area: School of Nursing

All candidates will undergo a pre-employment background check.


Johns Hopkins University is committed to fostering diversity, equity, and inclusion within its community.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law

Additional Information:
If you require special assistance or accommodation during any part of the pre-employment process, please reach out to the Talent Acquisition Office.

Johns Hopkins has mandated COVID-19 and influenza vaccinations, with exceptions available for individuals based on religious beliefs or medical reasons. Requests for exceptions must be submitted to the appropriate vaccination registry.