Receptionist for Behavioral Health Services
1 week ago
About Us:
DNA Comprehensive Therapy Services LLC is a leading provider of mental health and behavioral services, dedicated to delivering exceptional care to our clients in a nurturing environment.
Position Overview:
We are currently seeking a full-time Receptionist to manage the front desk operations at our facility. The ideal candidate will be responsible for overseeing the receptionist team, ensuring a welcoming atmosphere for all clients and visitors.
Key Responsibilities:
- Greet clients and visitors, providing information about our services and answering inquiries.
- Schedule appointments and manage client flow according to established protocols.
- Handle incoming calls and direct them to the appropriate personnel.
- Register clients, ensuring all necessary documentation is collected and processed.
- Verify insurance coverage and communicate financial responsibilities to clients.
- Collect payments and issue receipts as required.
- Coordinate with clinical staff to facilitate efficient patient care.
- Maintain accurate records and follow up with clients regarding appointments.
- Assist in resolving client concerns and communicating them to management.
- Exhibit strong organizational skills and attention to detail in all tasks.
Qualifications:
- High school diploma or equivalent; vocational training is a plus.
- Minimum of one year of experience in a medical or behavioral health setting.
- Proficient in Microsoft Office and comfortable with office equipment.
- Strong communication skills, both verbal and written.
- Bilingual candidates, particularly in Spanish, are preferred.
Working Conditions:
This role requires the ability to stand, sit, and move throughout the workday, with occasional lifting of up to 15 lbs. A friendly demeanor and a commitment to providing compassionate service are essential.
Compensation:
This position offers competitive pay along with a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional development.
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