Receptionist for Behavioral Health Services

1 week ago


Naples, Florida, United States DNA Comprehensive Therapy Services LLC Full time

About Us:
DNA Comprehensive Therapy Services LLC is a leading provider of mental health and behavioral services, dedicated to delivering exceptional care to our clients in a nurturing environment.

Position Overview:
We are currently seeking a full-time Receptionist to manage the front desk operations at our facility. The ideal candidate will be responsible for overseeing the receptionist team, ensuring a welcoming atmosphere for all clients and visitors.

Key Responsibilities:

  • Greet clients and visitors, providing information about our services and answering inquiries.
  • Schedule appointments and manage client flow according to established protocols.
  • Handle incoming calls and direct them to the appropriate personnel.
  • Register clients, ensuring all necessary documentation is collected and processed.
  • Verify insurance coverage and communicate financial responsibilities to clients.
  • Collect payments and issue receipts as required.
  • Coordinate with clinical staff to facilitate efficient patient care.
  • Maintain accurate records and follow up with clients regarding appointments.
  • Assist in resolving client concerns and communicating them to management.
  • Exhibit strong organizational skills and attention to detail in all tasks.

Qualifications:

  • High school diploma or equivalent; vocational training is a plus.
  • Minimum of one year of experience in a medical or behavioral health setting.
  • Proficient in Microsoft Office and comfortable with office equipment.
  • Strong communication skills, both verbal and written.
  • Bilingual candidates, particularly in Spanish, are preferred.

Working Conditions:
This role requires the ability to stand, sit, and move throughout the workday, with occasional lifting of up to 15 lbs. A friendly demeanor and a commitment to providing compassionate service are essential.

Compensation:
This position offers competitive pay along with a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional development.



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