Bilingual Customer Service Representative

3 weeks ago


Englewood, Florida, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth through effective product recommendations and solutions.

Key Responsibilities
  • Provide excellent customer service, answering questions and resolving concerns in a timely and professional manner
  • Build and maintain strong relationships with customers, understanding their needs and preferences to deliver tailored solutions
  • Process sales transactions accurately and efficiently, meeting sales goals and targets
  • Stay up-to-date with product knowledge, features, and benefits to provide expert advice and recommendations
  • Work collaboratively with colleagues to achieve sales goals and drive business growth
Requirements
  • Must be at least 18 years old and legally authorized to work in the country of employment
  • Must be able to read, write, comprehend, and communicate in English and Spanish
  • Must be able to lift and carry up to 50 lbs frequently and up to 70 lbs occasionally
  • Must be willing to work all scheduled hours, including evenings and weekends
Preferred Qualifications
  • Valid, unrestricted driver's license
  • High school diploma or equivalent
  • Previous experience in customer service, sales, or a related field

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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