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Retail Sales Manager

4 weeks ago

Englewood, Florida, United States Cricket Wireless Authorized Retailer Full time
Job Description

Cricket Wireless Authorized Retailer is seeking a highly motivated and experienced Bilingual Store Manager to lead our sales team and provide exceptional customer service to our diverse clientele.

Key Responsibilities:

  • Manage day-to-day operations of the store, including inventory management, visual merchandising, and customer service.
  • Lead and motivate the sales team to achieve sales targets and provide exceptional customer service.
  • Provide coaching and training to the sales team to improve their sales skills and product knowledge.
  • Develop and implement sales strategies to increase revenue and profitability.
  • Build and maintain strong relationships with customers to ensure their satisfaction and loyalty.
  • Monitor and analyze sales performance metrics to identify areas for improvement and implement corrective actions.
  • Ensure compliance with company policies and procedures, including safety and security protocols.

Requirements:

  • Bilingual fluency in English and Spanish.
  • Proven experience as a Store Manager or similar leadership role in a retail environment.
  • Strong leadership and coaching skills with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills to build relationships with customers and team members.
  • Strong analytical and problem-solving skills to identify and address sales performance issues.
  • Ability to work flexible hours, including weekends and holidays.

Education and Experience:

  • High school diploma or equivalent, college degree preferred.
  • Retail sales management or customer service management experience.
  • Proven leadership skills.
  • Demonstrated ability to meet/exceed sales quotas.

Knowledge, Skills, and Abilities:

  • Positive, can-do attitude, highly motivated, results-driven personality.
  • Excellent customer service skills and the ability to understand and implement our sales process.
  • Ability to function independently as well as be a team player.
  • Strong verbal, written, presentation, and interpersonal communication skills.
  • Ability to multitask in a fast-paced environment.
  • Ability to complete sales tasks and meet quotas.
  • Must be able to work the varied hours of retail, including evenings, weekends, and holidays.

Desired Skills:

  • Experience in prepaid wireless sales management.
  • Retail sales management or customer service management experience.
  • Bilingual/English & Spanish required.

Salary and Benefits:

  • Base Salary Range $15.00 hourly.
  • Base + Commission (Hourly Pay and Commission Paid Weekly).
  • Medical, Dental, Vision & Supplemental Insurance Benefits eligible after 60 days.

Job Type:

  • Full-Time.
  • Hourly - Non-Exempt.

Environment and Physical Demands:

  • Ability to occasionally lift 10 to 25 pounds.
  • Constant walking and standing; frequent bending, stooping, and reaching.