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Customer Service Specialist

2 months ago

Myrtle Beach, South Carolina, United States Vacation Myrtle Beach Full time
Job Summary

Vacation Myrtle Beach is seeking a highly skilled and customer-focused Front Desk Associate to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling guest inquiries, and ensuring a seamless check-in and check-out experience.

Key Responsibilities
  • Provide exceptional guest service, responding to guest inquiries and resolving issues in a timely and professional manner.
  • Check guests in and out, ensuring accurate and efficient processing of transactions.
  • Communicate with other departments to fulfill guest needs and ensure a smooth guest experience.
  • Maintain a clean and organized work area, adhering to company standards.
  • Process transactions, handle cash, and maintain accurate records.
  • Perform other duties as assigned by supervisor, including cross-training and attending mandatory meetings.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Excellent communication and problem-solving skills.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer

Vacation Myrtle Beach offers a competitive salary and benefits package, as well as opportunities for professional growth and development.