Customer Service Specialist Keyholder

1 day ago

Myrtle Beach, South Carolina, United States Knitwell Group Full time
About Us
At Lane Bryant, we're passionate about empowering women to feel confident and beautiful in their own skin. Our mission is to provide a welcoming and inclusive environment where customers can find the perfect fit and style to suit their needs. As a Customer Specialist Sales Leader, you'll play a key role in creating a memorable shopping experience for our customers, building strong relationships, and driving sales growth.

Key Responsibilities:
  • Provide exceptional customer service, ensuring that every customer leaves the store feeling valued and satisfied.
  • Build and maintain strong relationships with customers, understanding their needs and preferences to offer personalized recommendations.
  • Stay up-to-date on the latest fashion trends and product knowledge to effectively communicate with customers and drive sales.
  • Work collaboratively with the sales team to achieve sales targets and provide support during peak periods.
  • Contribute to the overall store environment, maintaining a clean and organized store, and adhering to company policies and procedures.

Requirements:
  • Previous sales or customer service experience, preferably in a retail environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Proficient in using mobile technology, such as registers and iPads, to engage with customers and process transactions.
  • Physical ability to lift up to 25 pounds and stand for long periods.

What We Offer:
  • A competitive hourly rate and opportunities for advancement.
  • A fun and dynamic work environment, with a team-oriented culture.
  • Opportunities for professional growth and development, including training and education programs.
  • A comprehensive benefits package, including medical, dental, and vision coverage.

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