Customer Service Representative
4 weeks ago
At Lane Bryant, we're passionate about empowering women through fashion. Our 120-year history is built on a commitment to inclusivity and self-expression. As a Customer Specialist, you'll be part of a community that champions acceptance and diversity.
The Role
You'll provide exceptional shopping experiences for our customers, creating authentic connections and helping them discover products that make them feel confident and beautiful. You'll work closely with the store team to maintain a welcoming and inclusive store environment.
Your Impact
In this role, you'll have the opportunity to:
- Welcome and engage with customers to understand their needs and preferences.
- Share your knowledge of our products and services to outfit and inspire customers.
- Uphold brand merchandising and visual standards for a clean and well-presented store.
- Promote in-store events and company programs that support our brand.
- Contribute to the store's success by maintaining the highest brand and execution standards.
- Support an inclusive and welcoming store environment for customers and associates.
- Prior retail experience or customer-focused experience.
- Passion for styling and love of working with people.
- Flexible availability, including evenings, weekends, and holidays.
- Ability to read, write, and communicate in English.
- Proficient with technology, including an ability to operate store systems accurately.
- Merchandise discount at our brands: 50% off regular-priced merchandise at Lane Bryant, plus you may also be eligible for discounts at other KnitWell Group brands.
- Support for your individual development and opportunity for growth within our family of brands.
- A culture of giving back - opportunities to support our philanthropic partners that benefit local communities.
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