Customer Service Representative

4 days ago


Myrtle Beach, South Carolina, United States The UPS Store Food Lion Shopping Center # Full time
Customer Service Associate

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at The UPS Store Food Lion Shopping Center #. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer issues, and promoting our services to customers.

Key Responsibilities:
  • Provide excellent customer service to customers, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Process customer transactions, including sales, returns, and exchanges, accurately and efficiently.
  • Operate a cash register, handle customer payments, and maintain a high level of accuracy with cash handling.
  • Assist customers with their packages, including receiving, shipping, and tracking packages.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service area.
  • Participate in ongoing training and development to improve customer service skills and product knowledge.
Requirements:
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
  • Availability to work a variety of shifts, including weekends and holidays.
  • Ability to lift up to 50 pounds and stand for long periods of time.
Benefits:
  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Flexible scheduling to accommodate students and those with other commitments.
  • Discounts on UPS services and products.


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