Assistant General Manager

2 days ago


Grand Rapids, Michigan, United States Sonesta Hotels Grand Rapids, MI Full time
Assistant General Manager Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a seasoned Assistant General Manager for the Sonesta Hotel in Grand Rapids, MI.

Key Responsibilities:
  • Direct and coordinate front desk, housekeeping, reservations, guest service, security, and maintenance activities.
  • Maximize Average Daily Rate (ADR) and Occupancy.
  • Facilitate communication between Sales and Operating departments.
  • Motivate, coach, and train department supervisors.
  • Understand financial statements and budget, including staffing guidelines.
  • Control department head schedule, expenses, and implement cost-saving strategies.
  • Develop and implement policies, procedures, and systems to improve business operations.
  • Manage safety program, including training, reporting, and incentives.
  • Maintain a positive work environment.
Requirements:
  • 2+ years of supervisory hotel operations experience.
  • Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt.
  • Knowledge of financial statements and budget, including staffing guidelines.
  • Proven ability to deliver exceptional guest service results.
  • Ability to develop and implement policies, procedures, and systems to improve business operations.
  • Embracing property safety programs, including training, reporting, and incentives.
  • Initiative, perseverance, and analytical skills.
About Hotel Equities:

Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.

We have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren't posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another.

What We Offer:
  • Salary based on experience.
  • Quarterly Bonus.
  • Health, vision, and dental insurance.
  • 401(k).
  • Vacation.
  • Paid Holidays.
  • Opportunities for growth.
  • Discount programs for shopping, travel, tickets, and more.
  • Learning & Development programs and goal setting to create big possibilities for your career.

We are an Equal Opportunity Employer and a Drug-Free Workplace. All candidates will be required to complete a pre-employment drug screening and background check.



  • Grand Rapids, Michigan, United States Lodgco Hospitality Full time

    Job Title: Assistant General ManagerWe are seeking a highly skilled and experienced Assistant General Manager to join our team at Lodgco Hospitality. As a key member of our hotel management team, you will be responsible for assisting the General Manager in all aspects of hotel operations.Key Responsibilities:Assist the General Manager in managing hotel...


  • Grand Rapids, Michigan, United States Crunch Fitness Full time

    Job SummaryThe Assistant General Manager plays a pivotal role in delivering an exceptional member experience at Crunch Fitness. Reporting directly to the General Manager, this individual will oversee daily operations, supervise staff, and drive business growth.Key ResponsibilitiesAssist in recruiting, hiring, and developing a high-performing team to maintain...


  • Grand Rapids, Michigan, United States Crunch Fitness - Fit Fusion LLC Full time

    Job OverviewThe Assistant General Manager plays a pivotal role in delivering an exceptional member experience at Crunch Fitness - Fit Fusion LLC. Reporting directly to the General Manager, this role supports a high-performance gym environment and oversees operations at the facility.Key ResponsibilitiesAssist in recruiting, hiring, training, and developing a...


  • Grand Rapids, Michigan, United States Lodgco Hospitality Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant General Manager to join our team at Lodgco Hospitality. As a key member of our hotel management team, you will be responsible for assisting the General Manager in the successful operation of our hotel.Key ResponsibilitiesHotel Operations: Assist the General Manager in overseeing all aspects...


  • Grand Rapids, Michigan, United States Suburban Inns Full time

    Job OverviewSuburban Inns is seeking a highly skilled and experienced Assistant General Manager to join our team. As a key member of our management team, you will be responsible for assisting the General Manager in overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences, and driving business growth.Key ResponsibilitiesAssist...


  • Grand Rapids, Michigan, United States ASM Global Full time

    Job Title: Assistant General ManagerUnder the supervision of the General Manager, this role is responsible for the overall management, promotion, and operation of the venue, with a focus on revenue generation.Key Responsibilities:Guide and direct department areas: Marketing and Communication, Ticket Operations, Event Services, Finance, Operations, and Food...


  • Grand Rapids, Michigan, United States JHG Group - IHOP Full time

    Job OverviewThe Assistant General Manager plays a pivotal role in the success of our restaurants, supporting the General Manager in overseeing store operations and driving performance. This dynamic leader is responsible for developing and training associates, ensuring exceptional customer experiences, and maintaining a safe and secure environment.Key...


  • Grand Rapids, Michigan, United States Drury Hotels Full time

    Unlock Your Potential as an Assistant General Manager at Drury HotelsAt Drury Hotels, we're not just looking for a leader - we're looking for a champion of exceptional guest service. As an Assistant General Manager, you'll be the driving force behind delivering unforgettable experiences for our guests. With a focus on quality assurance, team engagement, and...


  • Grand Rapids, Michigan, United States The Kent And East Sussex Railway Company Limited Full time

    About the RoleWe are seeking a highly organized and detail-oriented Personal Assistant to the General Manager / Office Administrator to join our team at The Kent And East Sussex Railway Company Limited. As an integral part of our administrative function, you will play a crucial role in ensuring the smooth operation of our railway departments.Key...


  • Grand Rapids, Michigan, United States The Kent And East Sussex Railway Company Limited Full time

    About the RoleWe're seeking a highly organised and adaptable Personal Assistant to the General Manager / Office Administrator to join our team at the Kent & East Sussex Railway. As a key member of our administrative function, you'll play a vital role in ensuring the smooth operation of our railway departments.This diverse role will see you assisting our...


  • Grand Rapids, Michigan, United States Suburban Inns Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant General Manager to join our team at Suburban Inns. As a key member of our management team, you will be responsible for assisting the General Manager in overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences, and driving business growth.Key...


  • Grand Rapids, Michigan, United States JHG Group - IHOP Full time

    Job Description**Job Summary**The Assistant General Manager (AGM) is a key member of the restaurant management team, responsible for supporting the General Manager in the overall success of the store. The AGM plays a critical role in ensuring the store meets performance and profit goals, while providing an exceptional customer experience.Key...


  • Grand Rapids, Michigan, United States Drury Hotels Company, LLC Full time

    About Drury Hotels Company, LLCDrury Hotels Company, LLC is a family-owned and operated hotel chain with a strong commitment to treating guests and team members like family. With over 150 hotels in 26 states, we offer a unique work environment that values our team members and provides opportunities for growth and development.Job SummaryWe are seeking an...

  • General Manager

    2 weeks ago


    Grand Rapids, Michigan, United States Office Depot Full time

    Unlock Your Potential as a General Manager at Office DepotAt Office Depot, we're committed to helping our employees grow and succeed in their careers. As a General Manager, you'll play a key role in leading our retail teams and driving sales growth in your district.Our Benefits PackagePhysical Well-being: Enjoy comprehensive health insurance, wellness fairs,...


  • Grand Rapids, Michigan, United States IHOP Full time

    Job Summary:We are seeking a highly skilled and experienced Assistant General Manager to join our IHOP team. As a key member of our management team, you will be responsible for supervising the day-to-day operations of our restaurant, ensuring a pleasant dining experience for all customers, and managing all matters relating to associates and the team.Key...

  • General Manager

    2 weeks ago


    Grand Rapids, Michigan, United States Design Within Reach Full time

    General Manager Job DescriptionAt Design Within Reach, we are seeking a highly skilled and experienced General Manager to lead our Studio team in Grand Rapids. As a General Manager, you will be responsible for the overall management of the Studio, including sales, service, and operations.Key Responsibilities:Develop and implement sales strategies to drive...

  • General Manager

    1 week ago


    Grand Rapids, Michigan, United States Goldfish Swim School MFO Full time

    Job Title: General ManagerAre you a motivated and experienced leader looking for a challenging role in a dynamic environment? We are seeking a General Manager to oversee the daily operations of our Goldfish Swim School location.Key Responsibilities:Direct and control daily operations to ensure the school is running according to GSS standard operating...

  • General Manager

    2 weeks ago


    Grand Rapids, Michigan, United States Goldfish Swim School Full time

    Job Title: General ManagerAre you passionate about making a splash in the lives of children? Do you want to be part of a team that's changing lives and making a difference? We're looking for a General Manager to join our team at Goldfish Swim School!About UsAt Goldfish Swim School, we're more than just a swim school - we're a community that's dedicated to...

  • General Manager

    2 weeks ago


    Grand Rapids, Michigan, United States Transdev Full time

    Job Title: General ManagerTransdev is seeking a highly skilled and experienced General Manager to lead our Paratransit operations in Grand Rapids, Michigan. As a key member of our management team, you will be responsible for ensuring the safe and reliable delivery of services to our customers.Key Responsibilities:Develop and implement strategic plans to...


  • Grand Rapids, Michigan, United States Sonesta Hotels Grand Rapids, MI Full time

    Job OpportunityWe are seeking a highly skilled Assistant General Manager to join our team at the Sonesta Hotel in Grand Rapids, MI.Key Responsibilities:Provide exceptional service to guests while maximizing hotel profitabilityDirect and coordinate front desk, housekeeping, reservations, guest service, security, and maintenance activitiesMaximize Average...