General Manager

5 days ago


Grand Rapids, Michigan, United States Goldfish Swim School MFO Full time
Job Title: General Manager

Are you a motivated and experienced leader looking for a challenging role in a dynamic environment? We are seeking a General Manager to oversee the daily operations of our Goldfish Swim School location.

Key Responsibilities:
  • Direct and control daily operations to ensure the school is running according to GSS standard operating procedures.
  • Manage staff to ensure high productivity, excellent performance, and positive employee satisfaction.
  • Train and oversee aquatics department to provide superior swim instruction to students.
  • Provide sales and marketing training to sales staff.
  • Direct retail and vending departments to ensure proper product mix and pricing.
  • Train and oversee private party staff to maintain GSS standard operating procedures.
  • Gain knowledge and experience in Links software for bookings, class scheduling, reporting, and administrative functions.
  • Maintain a safe and sanitary swim environment through knowledge and experience in GSS pool operations.
  • Initiate and oversee workplace employee activities to improve employee satisfaction.
  • Direct implementation of Emergency Action Plan and safety procedures.
  • Maintain current certifications and stay up-to-date professionally on aquatics and management.
  • Schedule staff and manage payroll.
Requirements:
  • High school diploma or GED required.
  • Bachelor's degree in business administration, communications, or equivalent desired.
  • Three to five years of management experience preferred.
  • Lifeguard, CPR/AED, and First Aid certifications required.

We offer a competitive salary, benefits package, and opportunities for advancement in a fun and dynamic work environment. If you are a motivated and experienced leader looking for a new challenge, please submit your application.


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