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Restaurant Operations Manager

2 months ago

Stanford, California, United States Neiman Marcus Group Careers Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Neiman Marcus Group Careers. As a key member of our culinary team, you will be responsible for promoting the excellence of our Neiman Marcus restaurant by building a professional team, driving top-tier guest experiences through quality food and outstanding customer service, managing catering and special events, and overseeing important Restaurant initiatives.

Key Responsibilities
  • Food Inventory Management: Monitor and document daily food inventories to minimize food waste, yielding resources to work towards proper food costs.
  • Health and Sanitation Standards: Maintain all Health and Sanitation standards as directed by Neiman Marcus, local and federal Health Departments, and third-party sanitation auditors.
  • Restaurant Performance: Guide restaurant to achieve and maintain a 90% score or better on seasonal shop reports and sanitation evaluations.
  • Recipe Book Management: Upkeep current recipe book daily detailing specials, soups, and daily menu items.
  • Front-of-House Support: Work with front-of-house staff to complete orders and any guest requests.
  • Daily Specials and Soups: Create all daily specials and soups by instructing designated kitchen stations on roles.
  • Plate Expeditor: Monitor, organize, and expedites all plates leaving the kitchen.
  • Food and Supply Ordering: Work with supervisor to order food and supplies according to the Corporate Purchasing Contracts.
  • Staff Meetings: Provide relevant updates in daily restaurant staff meetings.
  • Menu Pricing: Oversee menu pricing, maintaining set percentages Associate Development.
  • Associate Development: Provide feedback, conflict resolution, and disciplinary action for Associates.
Requirements
  • Experience: 4-6 years of relevant experience.
  • Culinary Degree: Culinary degree recommended.
  • Business Results: Has a track record in achieving business results.
  • Team Leadership: History of leading and motivating teams.
  • Financial Acumen: Basic financial acumen.
  • Order of Service: Knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook.
  • Physical Demands: Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds.
  • Availability: Associates must be able to work evenings, weekends, and holidays.
About Neiman Marcus Group Careers

We are a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.