Patient Account Representative

1 month ago


Newark, Delaware, United States LMHS Full time
Patient Account Representative Job Summary

As a Patient Account Representative at Licking Memorial Health Systems (LMHS), you will play a vital role in ensuring the efficient and orderly resolution of patient accounts. Your primary responsibility will be to arrange accurate and complete payment by insurance companies and patients, while maintaining a consistent professional conduct.

Key Responsibilities:
  • Bill patient accounts in a timely and accurate manner.
  • Enter accurate billing information and prepare electronic claims.
  • Correct claims and determine billing status.
  • Perform timely follow-up of patient accounts.
  • Prepare accurate reports of billing activity.
  • Contact insurance carriers to expedite accurate payment of claims.
  • Review remittances to ensure proper and accurate payments.
  • Balance cash and checks.
  • Review and resolve credit balance accounts.
  • Complete applications for applicable Health Systems charity care programs.
Requirements:
  • Read, write, and follow verbal or written directions.
  • Analytical ability to detect and resolve problems.
  • Interpersonal and communication skills in difficult situations.
  • Nine months experience in healthcare billing collections field.
  • Ability to operate various office machines, including a Personal Computer, fax, copier, etc.

Licking Memorial Health Systems is an equal opportunity employer and maintains compliance with all state, federal, and local regulations. We do not discriminate against applicants based on race, religion, color, sex, national origin, age, disability, family medical history, or genetic information.



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