Experienced Guest Service Representative

6 days ago


Tallahassee, United States Murphco of FL Full time
Hotel Front Desk Job Description

**About the Role:**

We are seeking a highly skilled and customer-focused Guest Service Representative to join our team at the Best Western Plus in Tallahassee, Florida.

**Key Responsibilities:**

* Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
* Manage the front desk operations, including check-in, check-out, and room assignments.
* Maintain a clean and organized front desk area, ensuring a welcoming environment for guests.
* Collaborate with other hotel staff to ensure seamless service delivery and a positive guest experience.

**Requirements:**

* 1+ year of experience in a hotel front desk role or a related field.
* Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
* Ability to work in a fast-paced environment and adapt to changing situations.
* High school diploma or equivalent required.

**What We Offer:**

* Competitive hourly rate
* Opportunities for professional growth and development
* A dynamic and supportive work environment

**EOE**

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