Client Service Representative

5 days ago


Tallahassee, United States Corporation Service Company Full time
Job Description

We are seeking a highly motivated and customer-focused Client Service Representative to join our team. As a Client Service Representative, you will be responsible for providing exceptional service to our clients, responding to their inquiries, and resolving any issues that may arise.

Key Responsibilities:
  • Provide timely and effective responses to client inquiries via phone, email, or other communication channels.
  • Resolve client issues and concerns in a professional and courteous manner.
  • Collaborate with internal teams to ensure seamless service delivery and meet client expectations.
  • Develop and maintain strong relationships with clients to ensure their continued satisfaction and loyalty.
  • Stay up-to-date with industry trends and best practices to continuously improve service delivery.
Requirements:
  • 1-2 years of experience in a customer-facing role, preferably in a call center or service industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Strong problem-solving and analytical skills, with the ability to think critically and resolve complex issues.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • Proficiency in Microsoft Office and other relevant software applications.
What We Offer:
  • A competitive salary and benefits package, including medical, dental, and vision insurance.
  • A comprehensive training program to ensure your success in the role.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment, with a team of experienced professionals.


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