Operations Manager

1 day ago


Newtown Square, Pennsylvania, United States Aramark Full time
About the Role

We are seeking a highly skilled and experienced Operations Manager to lead our team in delivering exceptional service to our clients. As a key member of our management team, you will be responsible for planning, managing, and guiding multiple contracted services to meet operating and financial goals, client objectives, and customer needs.

Key Responsibilities
  • Lead a Team of Operations Experts: You will lead a team that provides operational expertise in contracted services, while providing hands-on execution management of operations.
  • Manage Client and Community Relationships: You will manage the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
  • Build and Develop a Management Team: You will build, develop, and lead a management team and staff capable of carrying out organizational objectives.
  • Recommend Service Improvements: You will recommend methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
  • Manage Budget and Financial Performance: In partnership with Finance, you will manage a budget and assist in the design of improvements to optimize financial performance and operational productivity.
  • Ensure Compliance: You will manage compliance with all local, state and federal regulations and codes and maintain all associated records and reports.
  • Maintain Aramark Standards: You will ensure compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.
Requirements
  • Education: Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
  • Experience: Meaningful experience in service industry, contract services, or hospitality environment.
  • Leadership Skills: Proven ability leading through other managers.
  • Financial Management: Experience in creating and managing a department budget, financial controls and analysis.
  • Business Acumen: Experience crafting product sales strategies and implementing operational programs and initiatives.

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