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Operations Services Coordinator

2 months ago

Newtown Square, Pennsylvania, United States The Episcopal Academy Full time

Job Summary

The Episcopal Academy seeks a highly organized and customer-focused Operations Services Coordinator to serve as the primary point of contact for the department of Facilities and Operations. This role will provide administrative support to the department, including managing the School Dude Ticket system, coordinating work orders, and performing various back-office functions.

Key Responsibilities

  • Provide exceptional customer service to students, faculty, and staff, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage the School Dude Ticket system, ensuring accurate and efficient processing of work orders and requests.
  • Coordinate with supervisors to prioritize and assign tasks, ensuring seamless execution of departmental operations.
  • Assist with mail and parcel processing, including sorting and distribution.
  • Support the Director of Facilities, Manager of Operations, and other departmental leaders in various administrative tasks.
  • Collaborate with the Campus and Summer Program teams to ensure smooth operations and effective communication.
  • Perform credit card reconciliation and invoice processing, ensuring accuracy and compliance.
  • Update and maintain Campus and Summer program registration, descriptions, and weekly rosters.
  • Manage transfer and withdrawal processes for all Excel programs.
  • Assist with daily logistical operations during the Summer Program season.
  • Perform other duties as assigned by departmental leaders.

Requirements

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Proficiency in Microsoft Office (Outlook, Word, Excel) and Google Workspace (Gmail, Sheets, Docs, Slides).
  • Ability to multitask, prioritize, and manage multiple projects simultaneously.
  • Highly organized and detail-oriented, with a strong focus on accuracy and efficiency.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Flexibility to adapt to changing priorities and deadlines.
  • Strong problem-solving skills, with the ability to think critically and creatively.

About Us

The Episcopal Academy is a diverse and inclusive community of learners, committed to fostering a culture of respect, empathy, and understanding. We seek candidates who share our values and are passionate about making a positive impact in the lives of our students and community.

How to Apply

Interested candidates should submit their application, including a cover letter and resume, to [insert contact information].