Event Services Coordinator

2 weeks ago


Charlotte, North Carolina, United States Compass Group USA Full time
Company: Compass Group USA

Position: Full-Time Event Services Coordinator

Overview:

We are seeking a dedicated Event Services Coordinator to ensure that all meeting spaces and communal areas are kept to the highest standards of professionalism and that all event requirements are fulfilled prior to the commencement of meetings.


Key Responsibilities:
  • Arrange and position tables, chairs, and linens for each event in the conference area.
  • Provide and set up additional items not included in the room, such as flipcharts, whiteboards, and screens.
  • Assist in preparing conference rooms to ensure they are equipped with necessary materials, including pens, pads, handouts, and event packages.
  • Refresh rooms between meetings to maintain a clean and professional environment.
  • Deliver prompt and detailed service as scheduled by management or upon request.
  • Maintain consistent communication via phone and email with clients, guests, team members, and support departments.
  • Offer assistance to clients and visitors throughout the facility, including providing directions and escorting them to conference rooms.
  • Collaborate with co-workers and service partners to ensure that updated information is shared effectively.
  • Provide recommendations to planning managers regarding suitable room setups and work together to find solutions for unique setup challenges.
  • Conduct regular inspections of meeting rooms and notify the necessary department if items require service.
  • Assist with basic audio-visual equipment as needed.
  • Maintain an inventory of all supplies and inform supervisors when additional supplies are necessary.
  • Perform other assigned duties as required.

Qualifications:

Preferred candidates will have previous experience in customer service or as a houseman/porter. The ability to lift up to 50 pounds is essential. A working knowledge of Microsoft Office products is required, along with excellent written and verbal communication skills. Strong organizational and time management abilities are also important.


Benefits:

Compass Group USA offers a range of benefits to both full-time and part-time associates, including retirement plans, health and wellness programs, and various voluntary benefits. Full-time positions also include medical, dental, vision, life insurance, and more.


About Us:

Compass Group USA is committed to diversity and inclusion in the workplace. We strive to treat all applicants and associates fairly based on their abilities and experiences.



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