Leasing Consultant
3 days ago
- Manage every aspect of the leasing process with prospective tenants.
- Demonstrate the highest customer service to future tenants and current residents.
- Guide clients on tours, the application process, and close sales.
- Closely monitor occupancy rates and offer additional products or services to ensure customer satisfaction and maximize revenue flow.
- Maintain accurate and up-to-date records of prospective and current client history.
- Respond to phone, email, and in-person communication in a timely and professional manner.
- Handle resident concerns and requests with a positive customer service attitude to ensure resident satisfaction with management.
- Provide follow-through and assistance to Property Manager and support groups in coordinating the on-going maintenance of the property.
- Maintain community appearance and ensure repairs are noted and completed which requires regular community inspections and tours.
- Assist Property Manager with training all on-site staff to achieve operational goals of assigned property.
- Other duties as assigned.
- High School diploma or equivalent required.
- Requires strong sales and/or leasing experience.
- High-level of interpersonal communication skills.
- Able to maintain high energy, friendly demeanor, and perform in a fast-paced environment.
- Able to perform entry to intermediate level mathematic functions without additional personnel assistance.
- National Apartment Leasing Professional (NALP) desired.
- Computer proficient in Microsoft Office and type at least 30 words per minute. Yardi experience a plus.
- Achieve Fair Housing certification prior to interaction with prospects or residents.
- Be able to work evenings and weekends if requested.
- Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and the Fair Credit Reporting Act. Abide by all federal, state, and local laws and any other codes pertaining to apartments and property management.
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